Kanika Mahajan

• Provide regular updates on tax positions and filing status.
• Educated Taxpayers on tax responsibilities and compliance best practices.
• Maintained up-to-date knowledge of changes in federal and provincial tax legislation to ensure full compliance.
• Supported Taxpayers in negotiating tax payment arrangements and submitting objections or appeals.
• Respond to tax audits, queries, and disputes.

• Adapt in handling multiple chats and calls on daily basis assisted on average of 40 customers on daily basis in selection of different bell and Bell Aliant products
• Responded to customer requests for products, services, and company information.
• Assist Customers needs based on current objectives, Demand and seasonal variables.
• Calculated total costs for service including monthly price and installation to provide customer with accurate quote.
• Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
• Sold various products by explaining unique features and educating customers on proper application.

• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Oversaw front-of-house operations, ensuring seamless guest experiences and resolving customer concerns effectively.

● Organized and executed promotional events, enhancing customer engagement and driving increased foot traffic.

● Implemented sales strategies that resulted in a 20% increase in overall revenue.

● Developed strong relationships with regular patrons, fostering customer loyalty and repeat business.

● Directed digital marketing efforts, achieving a 25% growth in online customer engagement.