Muhammad Zohair Syed
St. John’s,Canada
Summary
- Hardworking and passionate with strong organizational skills eager to secure entry-level Business Configuration Analyst position at Medavie Bluecross. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Taxpayer Services Agent
Canada Revenue Agency
11.2021 - Current
- Analyzes, verifies, processes and resolves system generated files or requests from taxpayers and/or their representatives, using various CRA software system
- Acted as key point of contact for taxpayers to resolves enquiries and provide extensive explanation over phone while ensuring excellent experience to taxpayers
- Analyze and synthesize assigned work by CRA system and actions tax related discrepancies in timely manner while maintaining accuracy to achieve internal targets set by management
- Regularly communicated upcoming changes in tax regulation by Government in team meetings to ensure accuracy of information that is provided to taxpayer
- Over sight and accountability of all tax regulations and implementation of actions required to meet standards of CRA
Sales Representative
Volkswagen Car Delarship
03.2019 - 04.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Financial Advisor
Credico Marketing
01.2016 - 02.2018
- Greeted customers in timely fashion while determining their buying needs at commercial stores.
- Communicated sales promotion of services to improve customer buying process by offering
attractive benefits. - Running successful marketing campaigns to sell Master cards with sales team at designated
stores by monitoring customer buying habits.
-Report weekly to regional management of progress by maintaining daily sales records.
Education
Diploma - Business Administration
Memorial University of Newfoundland
St John’s, NL01.2021
Certification - Accounting
Memorial University of Newfoundland
St John’s, NL12.2019
Skills
- Able to maintain composure and effectiveness in high-pressure environments, ensuring accuracy and reliability in all tasks
- Proficient in applying fundamental accounting principles to analyze financial data and ensure compliance with regulatory requirements
- Culturally adept communicator, fostering strong relationships and understanding diverse perspectives to effectively navigate global business environments
- Experienced in utilizing various organizations softwares to streamline processes and optimize efficiency in tax preparation and analysis
- Meticulous attention to detail in data entry tasks, ensuring accuracy for analysis and reporting purposes
- Proven ability to cultivate and maintain strong client relationships through effective communication and trust-building resulting in long-term partnerships and client satisfaction
Volunteer work
Vice President – Pakistani Students Association (PSA), Winter 2014 - 2016
Memorial University of Newfoundland, St. John’s, Canada
-Execute cultural events at Memorial university for 3 consecutive years
-Convinced students from different cultures to attend auditions to successful events
-Management guests and university officials after invitation at PSA events
Cricket Newfoundland (CNL), 2020- present
- comment on live cricket action at flyers field
-mowing grass to maintain field
-attend meeting to improve quality of sports in Newfoundland
References
- Muneeb khalid
Volkswagen st johns
709-341-8007
- Sarosh Amjad Abbasi
Canada Revenue agency
709-764-2163
More references are available on request
Timeline
Taxpayer Services Agent
Canada Revenue Agency
11.2021 - Current
Sales Representative
Volkswagen Car Delarship
03.2019 - 04.2021
Financial Advisor
Credico Marketing
01.2016 - 02.2018
Diploma - Business Administration
Memorial University of Newfoundland
Certification - Accounting
Memorial University of Newfoundland
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