A highly resourceful, confident, and energetic team player with several years of professional experience in Anti-Money Laundering Analysis, and in-depth knowledge of KYC, focused on the financial Industry. Thorough understanding of Counterterrorism financing and Financial crime. Experience in Transaction Monitoring, Name Screening, High-Risk reporting, Customer Due Diligence and Enhanced Due Diligence.
Overview
15
15
years of professional experience
Work History
Taxpayer Services Agent
Canada Revenue Agency
10.2022 - Current
Conducting thorough research into complex tax issues to provide accurate information and resolutions for taxpayers.
Gathering information from taxpayers and research possible responses or solutions to respond to their enquiries accurately
Examining returns that require revision, more in-depth analysis, or priority treatment, to ensure that returns are completed and processed correctly
Assisting taxpayers in navigating online resources, increasing self-service usage rates and reducing call volumes.
Educating taxpayers on available payment options and helping them establish suitable payment plans based on their financial situations.
Maintaining up-to-date knowledge of tax laws and regulations, ensuring accurate guidance provided to taxpayers.
AML Compliance Officer
CIBC
04.2021 - 10.2022
Verified the identity of clients to understand the nature and purpose of their relationship with the financial institution for KYC procedures, escalating where appropriate for second-level review.
Assisted other members of the Compliance Unit, data management efforts, and other Bank employees to maintain and implement the most effective means of meeting the Bank's AML and other transaction analysis and reporting requirements
Identified data anomalies as they are related to AML initiatives, AML/BSA regulations, and industry best practices for AML/BSA analysis
Transaction monitoring of assigned accounts to assess potential suspicious activities such as money laundering, terrorist, fraud, and sanctions violations, escalating for second-level review.
Complied with all applicable federal and state laws, regulations, and guidance related to Anti-Money Laundering, as well as company policies and client requirements.
Adhered to all designated timeframes and procedures to ensure timely and accurate completion of work.
Customer Service Representative
Single Point Group Int'l Inc
06.2020 - 03.2021
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Successful and proactive sales and marketing of new products to existing customers and processing customer orders on various EDI portals.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Accounting Associate
Bhanot Professional Corporation (CPA)
06.2019 - 05.2020
Reconciled account information and reported figures in the general ledger by comparing them to bank account statements each month.
Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.
Calculated and generated weekly payrolls, processed and dispatched statements to corporate clients.
Monitored client's payments due from accounts receivable weekly, ensuring payment plans and schedules were adhered to promptly.
Sr. Compliance Analyst
Keystone Bank Limited
01.2014 - 12.2018
Responsible for reviewing compliance risk assessment across the lines of business to identify and assess high risks from securities, and banking regulations.
Recommended SARs to support end-to-end review of risk-based decision-making and resolution to escalated suspicious transaction reports.
Gathered and ran data using online search engines, TLO search queries, and other external search tools as well as SQL applications, and prepared financial reports for management review.
Led root cause analyses following identified instances of non-compliance, devising effective remediation plans that prevented recurrence while minimizing disruption to normal business operations.
Played a key role in promoting an environment of continuous improvement within the organization by identifying opportunities for enhancing existing compliance processes and strategies.
AML Compliance Investigator
Keystone Bank Limited( Former BankPHB)
03.2010 - 01.2014
Prepared comprehensive reports for management detailing investigation findings, highlighting areas of concern and recommending corrective actions.
Performed intermediate to complex analysis that requires knowledge of Anti-Money Laundering (AML) Fraud detection and Know Your Customer (KYC) schemes.
Classified clients appropriately into segments based on the bank’s KYC risk classification system from low to high risk.
Performed in-depth investigations, retained case documentation, and provided analysis of findings.
Took part in the NFIU’s timely report of Suspicious Transaction Reporting (STR) and other required AML/ATF filings to the proper regulatory authority following regulations.
Contributed to the refinement of transaction monitoring systems by providing feedback on system alerts and improving detection capabilities.
Education
in View
CAMS
in View
CPA Ontario
MBA - Marketing
Lagos State University
Lagos, Nigeria
12-2006
Skills
Microsoft Office Suite (Excel, Word, PowerPoint)
Time Management and Problem Solving
Excellent communication skills (verbal & written)
Ability to Multi-Task, work independently and as part of a team
Identity Protection Services Officer at Canada Revenue Agency - Agence du revenu du CanadaIdentity Protection Services Officer at Canada Revenue Agency - Agence du revenu du Canada
Assistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du CanadaAssistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du Canada