KAMALDEEP CHOWLIA
Brampton,ON
Summary
Dedicated and versatile professional with a strong foundation in customer service, campaign volunteering, and amusement park operations. Proficient in ensuring safety and satisfaction as a ride operator, demonstrating exceptional communication and problem-solving skills. Proven ability to engage with diverse audiences through volunteer work, showcasing commitment to community involvement and organizational goals. Currently pursuing a Criminology major, fostering analytical thinking and a deep understanding of societal dynamics. Eager to leverage academic knowledge and practical experience to contribute effectively in roles requiring teamwork, adaptability, and attention to detail.
Overview
4
4
years of professional experience
Work History
Ride Operator
Canada's Wonderland
04.2022 - 10.2023
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Operated a variety of amusement park rides and monitored passenger safety and comfort.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Managed emergencies calmly, following established protocols to ensure guest safety and wellbeing.
- Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
- Followed posted height and age restrictions and denied access to attractions for guests under minimum requirements
- Monitored passengers and ride operations and enforced safety regulations.
- Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
Customer Service Representative
New Choice Furniture
01.2020 - 04.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Managed company social media pages and increased social media presence, monitoring user engagement.
Campaign Volunteer
New Democratic Party
09.2019 - 10.2019
- Identified supporters, recruited volunteers, helped with fundraising efforts
- Canvassed door-to-door speaking with potential voters and distributing campaign-related flyers and literature
- Responsible for cold-calling members of the community to negotiate their support for the political party
- Attended campaign events
- Engaged with supporters, potential supporters and opponents via online platforms
- Brought in new volunteers through word-of-mouth outreach and grassroots campaigns
- Installed signs at residential and personal properties based on owner agreements
- Traveled with the campaign team to help organize support at different locations
- Educated new volunteers and students about campaign platforms.
- Contributed to a positive and inclusive team environment, fostering strong relationships among volunteers and staff members.
- Used various social media platforms for media and blogger outreach.
Education
Bachelor of Arts - Criminology
Toronto Metropolitan University
Toronto, ON04.2025
High School Diploma -
Cardinal Ambrozic C.S.S
Brampton, ON06.2021
Skills
- Customer Service
- Time Management
- Teamwork and Collaboration
- Flexible Schedule
- Strong Work Ethic
- Decision-Making
- Social Media
- Problem-Solving
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Limited Working
Timeline
Ride Operator
Canada's Wonderland
04.2022 - 10.2023
Customer Service Representative
New Choice Furniture
01.2020 - 04.2020
Campaign Volunteer
New Democratic Party
09.2019 - 10.2019
Bachelor of Arts - Criminology
Toronto Metropolitan University
High School Diploma -
Cardinal Ambrozic C.S.S
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