Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mayuri Gour

Brampton,ON

Summary

Professional technical writer with strong foundation in creating detailed and user-friendly documentation. Proven track record in developing clear and concise manuals and guides, ensuring that complex information is easily understood. Known for strong collaboration skills and adaptability, consistently supporting team goals and driving results. Skilled in technical writing, documentation tools, and project management.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Integrated Solutions Documentation Engineer

KION Group
02.2025 - 06.2025
  • Engaged in all processes to optimize and streamline documentation workflows.
  • Supported tooling and information architecture to improve content accessibility and usability.
  • Defined pragmatic and feasible working processes for integrated documentation in automated warehouse solutions.

Senior Technical Writer

Schindler Group
07.2021 - 09.2024
  • Authored and structured engineering documents using DITA (XML) style guide, ensuring consistency and clarity.
  • Planned and developed user assistance for multiple deliverable formats.
  • Created quality checklist, ensuring high-standard publications.
  • Participated in Peer Review, and Editorial Review for quality assurance.
  • Led a team of technical authors, driving excellence in documentation.
  • Coordinated closely with Head Global Technical Information, Technical Information Architect, and Technical Author Experts.
  • Operated within Agile frameworks, maintaining Daily Stand-up MOMs.
  • Participated in hiring, screening, interviews, and resource planning for project onboarding.
  • Engaged in internal development projects and strategic initiatives.
  • Ensured availability of systems, applications, and data by partnering with internal and external IT teams.
  • Developed and maintained internal processes and work instructions for the smooth workflow.
  • Gathered and analyzed usability feedback from customers, designers, and manufacturers.
  • Initiatives: Created author standardization guide and submitted suggestions for improving quality of the documents.

Technical Writer

ACG Engineering Pvt Ltd
10.2019 - 07.2021
  • Engaged in end-to-end document creation for pharmaceutical machineries, such as Encapsulation.
  • Developed comprehensive operating software manuals adhering to the Microsoft Writing Style Guide.
  • Collaborated with SMEs for detailed inputs and clarifications.
  • Coordinated with internal teams to resolve document-related issues promptly.
  • Analyzed and interpreted engineering drawings and reports for accuracy.
  • Gathered and analyzed usability feedback from customers, designers, and manufacturers.

Technical Writer

Citec Engineering Pvt Ltd (Cyient)
07.2016 - 10.2019
  • Developed comprehensive operation and maintenance manuals for ship, nuclear and power plant engines, adhering to writing standards.
  • Created precise Spare Parts Catalogues (SPC) for W32 engines using Adobe Illustrator.
  • Managed master data for supplier-supplied units and components, ensuring accuracy and reliability.
  • Produced detailed markups aligned with top assembly contents and engineering drawings.
  • Completed 30-day onsite assignment in Vaasa, Finland, for marine engine power SPC in 2017.
  • Completed 45-day onsite assignment in Vaasa, Finland, for Data Management and Information designing in 2019.

Technical Writer

Larsen and Toubro Technology Services
09.2015 - 07.2016
  • Developed and updated Service, Maintenance, and Operation Manuals.
  • Coordinated with clients for input collection, output review, and publication.
  • Created and revised Illustrated Parts Catalogue and technical illustrations using advanced tools.
  • Analyzed Engineering Change Notices per customer standards and prepared SOP markups by interpreting engineering drawings.
  • Utilized a Content Management System with DITA concepts, and managed material inventory and quality procedures.

CAD Engineer

Da Vinci Design Solutions (Alten)
04.2013 - 09.2015
  • Developed comprehensive spare part catalogs and instruction manuals.
  • Created Part Catalogue, instruction drawings, assembly drawings, and Instruction Book for Atlas Copco compressors and boosters.
  • Designed illustrations as per Atlas Copco data specifications using approved methods.
  • Extracted isometric and 2D views of 3D models using 3D Inventor software.
  • Verified BOMs, ensuring accurate cross-verification of assemblies as per BOMs.
  • Experienced with PDM/PLM systems such as VAULT, Smart Team, and BPCS.

Education

Bachelor of Science - Aviation

Singhania University
India
2014

License Diploma - Aircraft Maintenance Engineering (AME)

DGCA
India
2012

Skills

  • DITA expertise

  • Microsoft Word
  • Adobe Framemaker
  • Arbortext Editor
  • Oxygen
  • SDLC and DDLC
  • JIRA
  • MSTP
  • ATA 100
  • S1000D
  • API documentation
  • Structured authoring
  • CMS management

Certification

  • Certificate Course in DITA and API - Metapercept Technology Services LLP
  • Certificate Course in Technical Writing - Pune University

Timeline

Integrated Solutions Documentation Engineer

KION Group
02.2025 - 06.2025

Senior Technical Writer

Schindler Group
07.2021 - 09.2024

Technical Writer

ACG Engineering Pvt Ltd
10.2019 - 07.2021

Technical Writer

Citec Engineering Pvt Ltd (Cyient)
07.2016 - 10.2019

Technical Writer

Larsen and Toubro Technology Services
09.2015 - 07.2016

CAD Engineer

Da Vinci Design Solutions (Alten)
04.2013 - 09.2015

Bachelor of Science - Aviation

Singhania University

License Diploma - Aircraft Maintenance Engineering (AME)

DGCA

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Mayuri Gour