Summary
Overview
Work History
Education
Skills
Timeline
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Lois Opoku-Appiah

Toronto,ON

Summary

Dynamic professional with a strong background in customer service and payroll administration, honed at Canada's Wonderland. Proven ability to enhance team performance through effective employee training and team building. Skilled in inventory management and visual merchandising, consistently driving sales and ensuring operational excellence.

Overview

1
1
year of professional experience

Work History

Canada's Wonderland
Vaughan, Ontario
06.2024 - Current
  • Assisted in recruiting and onboarding new seasonal employees, ensuring they were properly informed about company policies and procedures.
  • Manage employee records and facilitate the processing of timesheets, helping to ensure accurate payroll for over 100 seasonal workers.
  • Provided administrative support for HR function, including maintaining files, updating databases, and preparing employee documents.

Retail Sales Associate

H&M
Vaughan, Ontario
11.2024 - 03.2025
  • Responsible for providing excellent customer service, assisting shoppers in finding products, processing transactions, restocking shelves, and maintaining a clean and organized store environment. This role is key in creating a positive shopping experience and driving sales.

Cashier

Mcdonalds
Toronto, Ontario
01.2024 - 04.2024
  • Manage the register, take customers' orders, and handle payments. I ensure the transaction is accurate and provide friendly customer service.

Education

High School Diploma -

Madonna Catholic Secondary School
Toronto, ON
06-2025

Skills

  • Customer service
  • Payroll administration
  • Employee training
  • Team building
  • Visual merchandising
  • Time management
  • Inventory Management

Timeline

Retail Sales Associate

H&M
11.2024 - 03.2025

Canada's Wonderland
06.2024 - Current

Cashier

Mcdonalds
01.2024 - 04.2024

High School Diploma -

Madonna Catholic Secondary School

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Lois Opoku-Appiah