KALPA AMARAWARDENA
Edmonton,AB
Summary
Experienced automotive technician and parts person looking for a new challenge. Professional with a track record of adapting to various different job roles and excelling.
Overview
6
6
years of professional experience
Work History
Parts Consultant/Advisor
Gateway Toyota
08.2023 - Current
- Provide specialized parts advice and support to technicians, collaborating closely with them in the daily operation of the shop
- Order parts, make quotes, and handle special orders for technicians to ensure smooth workflow and timely completion of repairs
- Communicate with technicians to understand their parts needs and provide efficient solutions
- Maintain stock levels and coordinate with suppliers to ensure availability of necessary parts for the shop's operations
- Communicate with customers over the phone to address inquiries and ensure satisfaction with parts services
- Collaborate with team members to efficiently process parts orders and enhance operational efficiency.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
Automotive Service Technician /Parts Manager
Two Bay Enterprizes LTD
09.2020 - 07.2023
- Conduct routine maintenance and repairs on a diverse range of vehicles, ensuring compliance with safety regulations
- Manage spare parts department, coordinating with mechanics for efficient repair completion
- Oversee maintenance of multiple vehicle fleets, including ambulances, school buses, and commercial vehicles
- Utilize fleet management tools to provide quotes and approval for repairs and inspections
- Procure parts from various suppliers and ensure timely delivery to remote locations across Canada.
Automotive Service Advisor
Merc-Stop Automotive Solutions (PVT) LTD
02.2019 - 07.2020
- Interacted with customers, provided estimates, and confirmed repairs for European luxury vehicle brands
- Maintained accurate records of repairs and services, ensuring customer satisfaction
- Worked towards meeting sales targets and providing exceptional customer service.
Automotive Service Technician
Associated Motorways (Private) Limited
03.2018 - 10.2018
- Serviced Japanese vehicles according to OEM maintenance schedules, including oil changes and engine tune-ups
- Conducted full vehicle inspections and completed preventive maintenance
- Maintained detailed records of repairs and service performed.
Education
BEng(hons) - Automotive Engineering
University of Sunderland
12.2022
Advanced Diploma - Diagnostic Techniques
The City And Guilds of London Institute
03.2018
Diploma - Motor Vehicle Systems
The City And Guilds of London Institute
03.2017
Skills
- Red Seal Journeyman Automotive Service Technician (310S)
- Experience with automotive repair and maintenance
- Proficient in fleet management and parts procurement
- Strong interpersonal and customer service skills
- Excellent time management and problem-solving abilities
Languages
English
Full Professional
Timeline
Parts Consultant/Advisor
Gateway Toyota
08.2023 - Current
Automotive Service Technician /Parts Manager
Two Bay Enterprizes LTD
09.2020 - 07.2023
Automotive Service Advisor
Merc-Stop Automotive Solutions (PVT) LTD
02.2019 - 07.2020
Automotive Service Technician
Associated Motorways (Private) Limited
03.2018 - 10.2018
BEng(hons) - Automotive Engineering
University of Sunderland
Advanced Diploma - Diagnostic Techniques
The City And Guilds of London Institute
Diploma - Motor Vehicle Systems
The City And Guilds of London Institute
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