Summary
Overview
Work History
Education
Skills
Proposal
Opportunities
Languages
Certification
Timeline
Generic

Branden Haluszka

Edmonton,AB

Summary

  • Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
  • Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
  • Dedicated Automotive professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Working Shop Foreman/Assistant Service Manager

Wolfe Chevrolet
12.2022 - Current
  • Managed inventory control, and store opening and closing procedures.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Oversee 15-20 employee's performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Implemented store policies and procedures to remain compliant with corporate guidelines.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Reported issues to higher management with great detail.
  • Mitigated business risks by working closely with staff members and assessing performance.

Flat Rate Red Seal Journeyman Automotive Service Technician

Wolfe Chevrolet
01.2013 - Current
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Coordinated with parts department to determine availability of necessary components.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.

Apprentice Automotive Service Technician

R&A Automotive Ltd.
01.2007 - 07.2012
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Repaired and replaced worn and damaged components.
  • Read and followed technical documentation to complete accurate repairs.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.

Education

Journeyman Red-seal Certificate - Automotive Service Technician

NAIT Technical Institution
Edmonton, AB
01.2014

High School Diploma -

Breton High School
Breton, AB
06.2012

Skills

  • PBS systems
  • Chris Collins training
  • GM SI/GM in person and online training
  • Flat rate red seal journeyman automotive service technician
  • Organizational Skills
  • Public Speaking
  • Forklift Operation
  • Team Management
  • Dependable and Responsible
  • Multitasking
  • Calm Under Pressure
  • Relationship Building

Proposal

Applying for the Role of Service Manager of Wolfe Chevrolet in Edmonton, AB. Currently Employed as the Shop Foreman/Team Leader at Wolfe Chevrolet and looking to continue to move and grow within the company of which i have been dedicated to for the past 11 years. I have excellent knowledge of all internal working of the dealership, specifically back of house service department. I am excited to continue to grow,manage and learn front of house service including more in depth dealings with customer and vendor relations as well as working with cash office and advisor staff to meet employee and management needs. My goal is to make our department one of the most reliable, efficient, profitable service departments in Edmonton all while not sacrificing profit or customer retention. I believe i would make an outstanding service manager in most part due to my ability to explain issues to the customer in depth and knowledge that would usually require a shop forman or technician present. I am also confident in my public speaking ability to de-escalate a situation in order to resolve any conflict, be it customer or management of staff. 


Listed are some of the many items and tasks i have managed in my current role:

  • idea and execution of more professional work uniforms
  • ordering of supplies and equipment from suppliers
  • organization of new tire storage sea can as well as cleaning/updating shop bunker and tool room
  • management and organization of shop tools and areas for exceptional employee efficiency
  • planning and execution of shop BBQ's and team building to add to employee satisfaction
  • watching and maintaining shop and employee efficiency to keep up production numbers
  • higher ELR due to more in depth and focused help/training of new or current employees
  • on the job training with current shop foreman and service manager to take over higher foreman/manager duties



I look forward to continuing to learn and grow into this role that i have been training towards for many years. i look forward to showing Ashley Wolfe as well as other managing staff of the Wolfe group all that i am able to offer this company in the coming years as i continue to move up in my leadership role. Thank you very much for your time and consideration.

Opportunities

  • Integrate sales training and functional training to new and current employees
  • Complete more shop repairs and upkeep as well as updates to make it a more efficient and effective work space
  • Complete further training to make me a better leader (first aid course, NAIT leadership online training course)
  • better expand my financial knowledge and front of house assistance

Languages

English

Certification

  • Forklift training/certificate 2023
  • Hunter alignment training 2019
  • Whimis/workplace safety training 2022
  • Chris Collins dealer training 2023-current
  • multiple GM training center certifications 2014- current
  • General Motors Grand Master technician 2017-current


Timeline

Working Shop Foreman/Assistant Service Manager

Wolfe Chevrolet
12.2022 - Current

Flat Rate Red Seal Journeyman Automotive Service Technician

Wolfe Chevrolet
01.2013 - Current

Apprentice Automotive Service Technician

R&A Automotive Ltd.
01.2007 - 07.2012

Journeyman Red-seal Certificate - Automotive Service Technician

NAIT Technical Institution

High School Diploma -

Breton High School
Branden Haluszka