Kaitlyn-Rose Arrowsmith
Ottawa,ON
Summary
A professional who offers a blend of organizational skills and attention to detail, well-suited for a leadership position in a dynamic clinic environment. Eager to learn and grow and demonstrating a solid understanding of clinic operations across all departments. I am committed to streamlining business processes and enhancing team productivity. I am reliable and organized, with a strong ability to manage multiple tasks efficiently and maintain meticulous attention to detail.
Overview
8
8
years of professional experience
Work History
Administrative Coordinator
FYidoctors
11.2023 - Current
- Answered phone calls and responded to inquiries from customers, vendors, and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Managed the upkeep of clinic finances, optimizing the timeliness and accuracy of invoicing procedures.
- Maintained a well-organized filing system to ensure easy access to essential documents, resources, and information all easily accessible and organized for other staff.
- Spearheaded clinic inventory procedures, conducting an accurate and efficient operation.
- Acted as clinic Frame Champion, tasked with maintaining a up-to-date and well-stocked selection of frames, all properly tagged and priced as per FYidoctors standards.
Patient Care Specialist / Optical Associate
FYidoctors
11.2021 - 11.2023
- Trained across all clinic departments, providing exceptional patient care regardless of the situation's demands.
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records accordingly.
- Assisted clients in selecting the perfect eyewear by carefully considering their individual needs and preferences.
- Ensured quality patient care by assisting optometrist with pre-testing, and running visual field tests.
Bakery Clerk / Floral / Cashier
Metro Southgate
01.2020 - 10.2021
After School Care Provider
City Of Ottawa
01.2020 - 12.2020
Bakery Clerk / Cake Decorator
Sobeys
01.2019 - 12.2020
Cashier / Deli / HMR
Sobeys
01.2018 - 12.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Seasonal Retail Clerk
Forever21
01.2017 - 12.2018
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout.
- Processed returns and exchanges swiftly, maintaining customer satisfaction while adhering to store policies.
- Developed strong relationships with customers by delivering exceptional service and addressing their needs efficiently.
- Collaborated with team members to achieve sales goals and maintain a high level of store performance.
Entertainment Coordinator
Nepean Putting Edge
01.2017 - 12.2017
- Exceeded client expectations by consistently delivering high-quality entertainment experiences within established timelines and budgets.
- Partnered across departments to run smooth, professional events and activities.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
- Maintained party areas during busy events for as many as 20 guests.
Education
Bachelor of Arts - Psychology
Carleton University
Ottawa, ON06.2024
High School Diploma -
St. Pius X High School
Ottawa, ON06.2017
Skills
- Flexible, driven, and enthusiastic about optimization of operations
- High Attention to Detail and Time Management
- Passionate about team collaboration
- Proficient in Office Administration, Document Management, Multitasking and Organization
Languages
English
Native or Bilingual
Timeline
Administrative Coordinator
FYidoctors
11.2023 - Current
Patient Care Specialist / Optical Associate
FYidoctors
11.2021 - 11.2023
Bakery Clerk / Floral / Cashier
Metro Southgate
01.2020 - 10.2021
After School Care Provider
City Of Ottawa
01.2020 - 12.2020
Bakery Clerk / Cake Decorator
Sobeys
01.2019 - 12.2020
Cashier / Deli / HMR
Sobeys
01.2018 - 12.2019
Seasonal Retail Clerk
Forever21
01.2017 - 12.2018
Entertainment Coordinator
Nepean Putting Edge
01.2017 - 12.2017
Bachelor of Arts - Psychology
Carleton University
High School Diploma -
St. Pius X High School
Similar Profiles
Jane BaleinJane Balein
Accounts Payable Analyst at FYidoctorsAccounts Payable Analyst at FYidoctors
Christiane MujangiChristiane Mujangi
Patient Services Specialist at FYidoctorsPatient Services Specialist at FYidoctors
Sophie FlowerSophie Flower
Patient Service Specialist - Optical Associate at FYidoctorsPatient Service Specialist - Optical Associate at FYidoctors