JUSTINE MARIE MANAGBANAG
Brandon,MB
Summary
To constantly upgrade my knowledge, skills and make a difference in whatever I do while helping the company to attain its goal.
Overview
8
8
years of professional experience
Work History
Fast Food Supervisor
Gestion N. Auger Inc. (dba McDonald's Restaurant)
Quebec, Canada
11.2021 - Current
- Supervise coordinate and schedule the activities of staff who prepare, portion and serve food
- Estimate and order ingredients and supplies required for meal preparations
- Establish methods to meet work schedules
- Helps maintain standards for raw and finished product quality service and speed, quality and cleanliness
- Maintained records of stock, sales and wastage
- Train staff in job duties and sanitation and safety procedures
- Ensures that food and service meet quality control standards
- May participate in the selection of food service staff and assist in the development of policies, procedures and budget.
Assistant Restaurant Manager
It's Time for Tims Coffee Inc. (dba Tim Hortons Philippines)
Quezon City, Philippines
06.2019 - 10.2021
- Monitors food safety levels and assists in receiving order accuracy, quality, and condition
- Contributes to performance appraisals based on defined goals and objectives in a timely manner
- Develops, shares knowledge and experience, and trains team members
- Settle all disputes and complaints with guests
- When directed by superior, reviews, and approves all Petty Cash Purchases and approved local store materials and supplies procurement
- Coordinates with marketing for any promotional plans and storewide programs to meet marketing plans and forecasts
- Plans and prepares in terms of manpower scheduling, machine status and other resources
- Plans, implements, and monitors and mobilizes teams to achieve other cost targets assigned to them.
Shift Manager
First Food Services LLC Assigned at "Burger King UAE"
Abu Dhabi, Philippines
01.2016 - 02.2019
- Ensures guest satisfaction and delivers the highest standard on QSR
- Implemented enhanced POS system and trained all employees for optimal use
- Expressed confidence and ease in the most stressful of environments
- Effectively communicated with team members to maintain clearly defined expectations
- Resolved customer questions, issues, and complaints
- Kept detailed records of sales and costs to make accurate future weekly projections.
Education
Bachelor of Science in International Hospitality Management - Specializing in Cruise Line Operations in Culinary Arts
Lyceum of the Philippines University
01.2014
Skills
- Shift Management
- Computer Skills
- Problem-solving aptitude
- Customer Service
- Time Management
- Critical Thinking
Birthdate
02/17/94
References
- Iryl Vergara, Food Service Supervisor, McDonald's, +1 418 262-3940
- Racquel Rizo, Food Service Supervisor, McDonald's, +1 418 262-9312
Training
- Restaurant Management Certification Program, 2019, Quezon City, Philippines
- G.U.E.S.T Training, 2019, Quezon City, Philippines
- P&L Workshop, 2017, Dubai, United Arab Emirates
- EFST Program, 2016, Abu Dhabi, United Arab Emirates
- Sharjah Food Safety Program GHP Manager Course, 2016, Sharjah, United Arab Emirates
Timeline
Fast Food Supervisor
Gestion N. Auger Inc. (dba McDonald's Restaurant)
11.2021 - Current
Assistant Restaurant Manager
It's Time for Tims Coffee Inc. (dba Tim Hortons Philippines)
06.2019 - 10.2021
Shift Manager
First Food Services LLC Assigned at "Burger King UAE"
01.2016 - 02.2019
Bachelor of Science in International Hospitality Management - Specializing in Cruise Line Operations in Culinary Arts
Lyceum of the Philippines University
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