Justin Roberson
Vacaville
Summary
Dynamic Retail Sales Supervisor at Best Buy with a proven track record in staff training and development, driving sales performance, and enhancing customer relationships. Expert in inventory management and strategic selling, I consistently achieve sales targets while fostering a motivated team environment. Committed to operational excellence and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Retail Sales Supervisor
Best Buy
12.2019 - Current
- Managed daily operations, prioritizing high-quality customer service and compliance with store standards.
- Developed and implemented training programs to enhance product knowledge and sales techniques among new sales associates.
- Oversaw inventory management processes to maintain optimal stock levels. Led stock audits to identify discrepancies and improve accuracy. Coordinated merchandise displays to enhance customer engagement and sales.
- Collaborated with management to develop and implement promotional strategies aimed at boosting sales outcomes.
- Managed resolution of customer inquiries and complaints, ensuring satisfaction and loyalty.
- Conducted analysis of sales data to identify trends and recommend enhancements for optimal performance.
Boatswains Mate
US Navy
San Diego, CA
10.2014 - 10.2019
- Operated and maintained various deck equipment, ensuring safety and efficiency during operations.
- Conducted regular inspections of vessels, identifying maintenance needs to uphold readiness standards.
- Assisted in training junior personnel on seamanship skills and safety protocols for operational readiness.
Education
General Studies
Solano Community College
Fairfield, CASkills
- Order management
- Relationship building and management
- Customer relationship building
- Goals and performance
- Staff training and development
- Systems and software expertise
- Store operations
- Staff management
- Merchandise display
- Sales target achievement
- Store maintenance
- Cash handling oversight
- Store organization
- Employee motivation
- Sales development
- Drawer preparation
- Staff meeting leadership
- Retail operations
- Computer proficiency
- Strategic selling
- Employee training
- Decision-making
- Superior work ethic
Accomplishments
Navy and Marine Achievement medal
Timeline
Retail Sales Supervisor
Best Buy
12.2019 - Current
Boatswains Mate
US Navy
10.2014 - 10.2019
General Studies
Solano Community College