Joshua Krenn
Winnipeg
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. With a versatile set of skills from working in retail and office management, bringing a extensive background in customer service, office administration and related roles. Ready to be a team player to help achieve company goals.
Overview
10
10
years of professional experience
Work History
Collections Clerk
Canada Revenue Agency
04.2023 - Current
Collections Clerk
Canada Revenue Agency
05.2022 - 09.2022
- Performed various handling responsibilities such as preparing large amounts of data such as files and documents for processing and forwarding information to the appropriate area within the Agency or other federal organizations
- Updating computer information by inputting data by screening, sorting, retrieving, and maintaining various information regarding records and files
- Using CRA and various Microsoft software such as; Word, Outlook, and Excel to implement objectives.
- Provided clerical support by copying, faxing and filing documents.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing the operation of office equipment.
- Carried out administrative tasks by distributing hundreds of mail and scanning documents per day.
- Delivered clerical support by handling a range of routine and special requirements.
Election Worker/Public Safety Officer
The City of Winnipeg
10.2022 - 10.2022
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, by handling any questions voters may have regarding voting requirements, such as what documentation is acceptable
- Provided excellent customer service to voters by assisting and guiding them to the correct voting location
Food Delivery Driver
Save-On-Foods
11.2022 - 04.2023
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Logged hours, mileage and order-related activities with company's app to maintain detailed records.
- Handle orders with care while loading them into the van. Some customers' orders were up to 50 pounds.
- Deliver to residential and commercial locations
Lot Associate/Order Picker
The Home Depot
09.2020 - 04.2022
- Assisted customers with unloading and loading material to and from vehicles.
- Keeping the parking lot and outside departments organized and clean
- Provided customer service, including directing customers to products, taking customer calls, assisting customers with product returns and their pickup orders
- Utilized Home Depot computers and phones to check inventory, look up orders and notify customers when their order is ready
- Worked closely with Home Depot managers to deliver satisfaction to every customer entering the store
- Operated warehouse equipment to move inventory.
- Picked and packed customer online order items.
- Prepared orders by processing requests, pulled materials from the warehouse, packed boxes and prepared shipments.
Apprentice Plumber
Randall Plumbing & Heating Ltd.
06.2018 - 03.2019
- Assisted Journeyman with daily tasks when performing commercial and residential remodeling (offices, hospitals, universities)
- Fabricated piping pieces and components in line with design specifications for each system.
- Conducted thorough inspects and tests of previously installed systems to locate and correct faults.
- Set up appliances like water heaters, filters and dishwashers with correct settings to maximize performance.
- Used clamps and brackets to attach pipes to walls, structures and fixtures.
- Installed valves, hangers, supports and flanges inside piping systems.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Measured, threaded and cut materials to correct angles.
- Filled pipe systems with water and air to determine location of leaks.
- Located and repaired or replaced worn and broken components to enhance system functionality and durability.
Shop truck driver
Randall Plumbing & Heating Ltd
09.2016 - 06.2018
- Drove a pickup truck to make deliveries
- Delivered material/tools to job sites
- Kept the shop clean (sweeping, mopping etc.)
- Heavy lifting was required (pipe, tools, and material)
Winnipeg's Harvest
11.2014 - 01.2015
Education
BBA -
University of Winnipeg
Winnipeg, MBUniversity of Winnipeg
High School Diploma -
Daniel McIntyre Collegiate Institute
2016
Skills
- Data Recording
- Strong team work: cooperative and friendly
- Microsoft Office Proficiency
- Microsoft Word Proficiency
- Microsoft Excel Proficiency
- Customer Interaction
- Order and Refunding processing
- Sorting and Labeling Paperwork
Additional Information
Available upon request
Timeline
Collections Clerk
Canada Revenue Agency
04.2023 - Current
Food Delivery Driver
Save-On-Foods
11.2022 - 04.2023
Election Worker/Public Safety Officer
The City of Winnipeg
10.2022 - 10.2022
Collections Clerk
Canada Revenue Agency
05.2022 - 09.2022
Lot Associate/Order Picker
The Home Depot
09.2020 - 04.2022
Apprentice Plumber
Randall Plumbing & Heating Ltd.
06.2018 - 03.2019
Shop truck driver
Randall Plumbing & Heating Ltd
09.2016 - 06.2018
Winnipeg's Harvest
11.2014 - 01.2015
BBA -
University of Winnipeg
University of Winnipeg
High School Diploma -
Daniel McIntyre Collegiate Institute
Similar Profiles
Sumair KhattakSumair Khattak
Identity Protection Services Officer at Canada Revenue Agency - Agence du revenu du CanadaIdentity Protection Services Officer at Canada Revenue Agency - Agence du revenu du Canada
Kumar TusharKumar Tushar
Error Examiner at Canada Revenue Agency - Agence du revenu du CanadaError Examiner at Canada Revenue Agency - Agence du revenu du Canada
Gino VaillancourtGino Vaillancourt
Assistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du CanadaAssistant Director, Facilities Management Services at Canada Revenue Agency - Agence du revenu du Canada
Kanika MahajanKanika Mahajan
Taxpayer Agent at Canada Revenue AgencyTaxpayer Agent at Canada Revenue Agency
OMOLABAKE GANIYUOMOLABAKE GANIYU
Technical Support Representative at ConcentrixTechnical Support Representative at Concentrix