Gino Vaillancourt
Limoges,ON
Summary
Experienced Property Facilities Manager with a demonstrated history of working in the government administration industry. Skilled in Volunteer Management, Public Speaking, Grant Writing, Nonprofit Organizations, and Crisis Intervention. Strong operations professional graduated from la cité collégial.
Overview
18
18
years of professional experience
Work History
Assistant Director, Facilities Management Services
Canada Revenue Agency - Agence du revenu du Canada
10.2021 - Current
- Directs the development, implementation, integration, and evaluation of strategic plans, frameworks, objectives, priorities and business plans for the effective development, measurement, and delivery of the Real Property Program
- Conducts strategic analyses, develops recommendations, and provides advice on current and emerging strategic policy, planning, program and legislative issues affecting the delivery of the Real Property Program
- Directs performance management, quality assurance and risk management activities and the evaluation of client satisfaction levels
- Directs the development of Real Property business cases with Agency clients and stakeholders to develop new services, and to ensure program delivery requirements are met
- Directs the development of strategic plans to address current and future real property needs of the Region, including accommodation solutions that can enable emerging partnerships with new clients such as provinces
- Directs the development and delivery of short, medium, and long-term facilities investment plans to support new initiatives and respond to operational needs
- Directs the development of the Regional Accommodation Plan
- Directs the delivery of Strategic Workplace Planning initiatives
- Directs the management of funding distribution for tenant service budgets
- Directs the management of fit-up on construction, major renovation and major repairs for facilities within the region
- Provide regional input to the national strategic direction for the Long Term Accommodation Investment Plan on behalf of the Region
- Provides functional direction, advice, and guidance on legislation, policies, procedures, and best practices to the Regional Director, the Regional Management Team, staff, and program clients
- Provides functional direction to accommodation staff located in the local administration service delivery teams.
Manager, Facilities Management Services
Canada Revenue Agency - Agence du revenu du Canada
03.2019 - 11.2021
- Manage the human and financial resources of the organization
- Coordinate the planning, design, development, delivery and monitoring of the Headquarters accommodation program and related services for clients
- Consult with senior managers and clients in Headquarters to design new service delivery approaches and improvements and to resolve issues and problems
- Evaluate client infrastructure requirements, develop Headquarters accommodation plans, specifications and cost estimates and coordinate construction or renovation projects
- Provide interpretation, expert advice and guidance on all aspects of the Headquarters accommodation program, policies and services to Agency management and employees
- Monitor the accommodations program in Headquarters in order to ensure that operations and services comply with Agency policies, standards, systems, guidelines and procedures
- Analyses client business requirements to prepare emergency preparedness and business resumption plans to restore Headquarters facilities and related services in the event of an emergency disaster
- Coordinates and integrates input from various managers from different business lines across the Agency
- Conducts cost-benefit analyses for minor tenant renovation projects or purchases and makes recommendations to senior management
- Tracks and controls costs, forecasts expenditures and recommends reallocation of financial resources to meet changing requirements
- Researches and negotiates supply arrangements with third parties and conducts cost/benefit analyses and prepares cost estimates to identify options that allow the client to obtain the best value
- Monitor the accommodations program in Headquarters in order to measure the effectiveness of the accommodations' program and service and to ensure compliance with Agency policies, guidelines and strategic objectives
- Recommends solutions to facilities violations based on regulation, standards and codes and ensures that corrections are implemented.
Enseignant à temps partiel
Collège La Cité
01.2016 - 04.2019
- Prepare course content
- Teach the content regarding social work and group intervention
- Manage the students expectations
- Manage management expectations
- Prepare the course content, exams and assignments
- Manage conflict with-in the classroom
- Correct tests and assignments
- Data entry
- Monitor timelines.
Property Facilities Officer
Canada Revenue Agency - Agence du revenu du Canada
04.2018 - 03.2019
- Provides advice and guidance on accommodation policies and services
- Forecasts financial requirements and prepares business cases for new client products and services
- Communicating with senior management regarding projects
- Develops plans in order to address the current and long-term service requirements of the clients
- Develops office accommodation plans, specifications and cost estimates, prepares projects proposals and makes presentations to management
- Coordinates, schedules, assigns and monitors all activities of contracted resources to ensure adherence to contract terms and schedule, reviews and approves all changes to proposals completes progress documentation and certifies invoices for payment
- Monitors the accommodations services and activities in a building in order to measure compliance to Agency policies and guidelines
- Analyses and discusses client requests for moves and renovations
- Analyses project budgets for all property and facilities management projects including operating budgets, tracking and controlling costs, and projecting expenditures
- Researches and negotiates supply arrangements with third parties and conducts cost/benefit analysis and cost estimates to identify options that allow the client to obtain the best value
- Review and resolve complaints and disputes with clients and contractors regarding specifications, project amendments and advise management of decisions
- Liaises with internal clients, external clients, Public Works and Government Services and private sector suppliers or contractors in order to arrange construction or renovation projects, to negotiate contracts for goods and services, to ensure that terms and conditions of contracts meet agency requirements and to resolve issues.
Case Coordinator
City of Ottawa
10.2017 - 04.2018
- Managed clients in crisis situations
- Coordinate multiple programs simultaneously
- Organize various fundraising
- Chair committees
- Supervise interns and volunteers
- Assess client needs and referred accordingly
- Short-term counseling for individuals and families
- Liaison with other external services and agencies
- Intervene with organizations to defend the rights and interests of clients in physical / mental health, social, legal, financial and recreational needs
- Mobilize and coordinate appropriate resources to better meet clients' needs
- Write case notes
- Grant Writing
- Program Management
- Work with a multicultural community.
Care Coordinator (short term contract)
Hôpital Montfort
07.2017 - 10.2017
- Managed clients in crisis situations
- Coordinate case conference
- Develop care plans
- Coordinate care plans
- Execute home visits
- Supervise interns and volunteers
- Assess client needs and referred accordingly
- Short-term counseling for individuals and families
- Liaison with other external services, agencies and hospitals
- Intervene with organizations to defend the rights and interests of clients in physical / mental health, social, legal, financial and recreational needs
- Mobilize and coordinate appropriate resources to better meet clients' needs
- Write case notes
- Case management
- Work with a multicultural community
- Write medical reports
- Liaise with medical services.
Intake Worker
Eastern Ottawa Resource Center
05.2011 - 07.2017
- Providing direct service to clients
- Project management
- Providing crisis intervention services and individual short term counseling
- Assessing the needs of the clients
- Referring clients to the appropriate resources (internal and external)
- Advocating on behalf of clients to ensure that they receive community supports as well as appropriate health, social, legal, financial and recreational services
- Offering emergency assistance for basic needs when determined appropriate
- Community linkages
- Keeping up to date on services available in the community
- Maintaining formal and informal links with other community agencies
- Participating in social action activities
- Function as a member of a multi service team
- Administrative functions.
Coordinator of community development
Overbrook forbes Ressources center
08.2010 - 05.2011
- Assess, develop and coordinate programs for the community base on needs assessments
- Assess, develop and coordinate youth programs base on their needs
- Writing reports/Grants proposal
- Project management
- Supervising staffs
- Supervise and assuring the good functioning of programs
- Coordination and animation of committees
- Individual and community crisis intervention
- Working with a multi-cultural community
- Working with a limited budget.
Youth Outreach Worker
The Boy's and Girls club of Ottawa
04.2008 - 08.2010
- Be a positive role model, guide and proactive person in the community
- Intervene with youth and community intervention
- Refer youth to agencies depending on their needs
- Deal directly with youth
- Work with high risk youths
- Form and maintain partnerships
- Work in a team/collaborative
- Be attentive to youth issues
- Work with a multicultural clientele.
Coordinator/Counsellor
Carlington Community Health Center
09.2008 - 06.2010
- Coordinate the program
- Crisis intervention
- Create safety plans with clients
- Work with at risk youth
- Provide individual and group counselling
- Create a confidence atmosphere between worker and client
- Work with minimal supervision.
Youth initiative project coordinator
Focus Vanier
01.2006 - 06.2008
- Assess the program requirements of youth in the community
- Research funding sources and project requirements
- Access funding and prepare funding proposals
- Supervise and lead activities for youth
- Manage staff
- Recruit, train and oversee volunteer
- Develop youth initiative
- Evaluate the effectiveness of programs.
Education
hearst high school
la cité collégial
01.2007
Skills
- Program Development
- Case Management
- Mental Health
- Grant Writing
- Community Outreach
- Community Development
- Staff Management
- Strategic Planning
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Assistant Director, Facilities Management Services
Canada Revenue Agency - Agence du revenu du Canada
10.2021 - Current
Manager, Facilities Management Services
Canada Revenue Agency - Agence du revenu du Canada
03.2019 - 11.2021
Property Facilities Officer
Canada Revenue Agency - Agence du revenu du Canada
04.2018 - 03.2019
Case Coordinator
City of Ottawa
10.2017 - 04.2018
Care Coordinator (short term contract)
Hôpital Montfort
07.2017 - 10.2017
Enseignant à temps partiel
Collège La Cité
01.2016 - 04.2019
Intake Worker
Eastern Ottawa Resource Center
05.2011 - 07.2017
Coordinator of community development
Overbrook forbes Ressources center
08.2010 - 05.2011
Coordinator/Counsellor
Carlington Community Health Center
09.2008 - 06.2010
Youth Outreach Worker
The Boy's and Girls club of Ottawa
04.2008 - 08.2010
Youth initiative project coordinator
Focus Vanier
01.2006 - 06.2008
hearst high school
la cité collégial
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