Joseph Ramirez
Concord,CA
Summary
Developed leadership and organizational skills in dynamic work environment, managing teams and ensuring operational efficiency. Demonstrates effective communication and problem-solving abilities, along with knack for fostering team collaboration. Looking to transition into new field where these transferrable skills can drive success and innovation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Area Team Leader
Chick-fil-A
06.2024 - 08.2025
- Coordinated team efforts to achieve daily operational targets.
- Trained new team members on safety protocols and standard procedures.
- Monitored inventory levels, ensuring timely restocking and organization.
- Assisted in scheduling shifts to optimize workforce efficiency.
- Resolved customer inquiries and issues, enhancing service quality.
- Collaborated with management to identify areas for operational improvement.
- Mentored junior team members, providing guidance on best practices and professional development opportunities.
- Provided courteous, friendly and expeditious service to customers and associates and modeled teamwork and collaboration for employees.
- Conducted weekly food quality checks
- Handled catering orders weekly
Team Member
Kinders Meats and Deli
05.2023 - 08.2023
- I took orders, made sandwiches and other hot/cold food items, cleaned during store hours and during closing, carried food into store.
Education
BBA - Marketing
Boise State University
Boise, ID05-2029
High School Diploma -
College Park High School
Pleasant Hill, CA06-2025
Skills
- Team leadership
- Customer service
- Staff training and development
- Relationship building
- Money handling
- Decision-making
- Problem-solving
- Food Preparation
- Cleaning Experience
- Communication skills
- Food Handling
- Guest relations
Accomplishments
Eagle Scout Rank
Certification
- Driver's License
- September 2023 to May 2027
Timeline
Area Team Leader
Chick-fil-A
06.2024 - 08.2025
Team Member
Kinders Meats and Deli
05.2023 - 08.2023
BBA - Marketing
Boise State University
High School Diploma -
College Park High School
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