Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jesus Hernandez

Concord

Summary

Dynamic Shift Leader recognized for exceptional customer service and team training capabilities. Known for maintaining rigorous safety standards and fostering a positive work environment that promotes teamwork and efficiency.

Overview

1
1
Language
4
4
years of professional experience

Work History

Shift Leader

Coldstone Creamy
Concord, CA
06.2025 - Current
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Facilitated communication between management and team members to enhance workflow efficiency.
  • Conducted regular inspections of equipment and facilities to maintain cleanliness and safety standards.

Shift Leader

Panda Express
Concord, CA
10.2024 - Current
  • Trained team members on operational procedures and safety protocols.
  • Monitored food quality and presentation to ensure adherence to company standards.
  • Managed daily inventory levels and ordered supplies.

Shift Leader

Cinnabon
Concord, CA
12.2022 - 09.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Handled deliveries using first in first out organizational skills to ensure product freshness.

Education

Associate of Science - Allied Health

Diablo Valley College
Pleasant Hill, CA
05.2025

High School Diploma -

Ygnacio Valley High School
Concord, CA
06.2023

Skills

  • Cash handling
  • Team leadership
  • Problem solving
  • Team motivation
  • Inventory management
  • Fluent in Spanish
  • Customer communication

Languages

Spanish
Native or Bilingual

Timeline

Shift Leader

Coldstone Creamy
06.2025 - Current

Shift Leader

Panda Express
10.2024 - Current

Shift Leader

Cinnabon
12.2022 - 09.2024

Associate of Science - Allied Health

Diablo Valley College

High School Diploma -

Ygnacio Valley High School
Jesus Hernandez