jordon morrison
Guelph,ON
Summary
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details, while working in challenging environments.
Overview
13
13
years of professional experience
Work History
Receptionist/ Vet Assistant
Speedvale Pet Hospital
Guelph
03.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Deep cleaned rooms after appointments
- Got vaccines ready for the doctor for patients
- Helped with surgery prep and clean up
- Laundry
- Kennel cleaning
- Feeding our hospitalized patients
Pet Care Associate
PetSmart
Guelph
01.2023 - Current
- Maintained comfortable, clean and sanitized animal quarters
- Met health needs of animals by administering topical and oral medications
- Satisfied customers with expert service and top-notch care for pets such as cats and dogs
- Managed basic animal needs, including regular feeding and watering
- Prepared liquid formulas, other foods and supplements for animals based on instructions
- Updated records with information on weight, behaviors and food intake
- Identified illnesses, diseases and injuries through animal examinations and observations.
Dental Receptionist
Guelph Dental Care
Guelph, On
01.2022 - 01.2023
- Resolved authorization and payment problems with patients' insurance providers
- Supported office manager with payroll, preparing correspondence and managing mailings
- Communicated with existing patients for appointment reminders and routine cleanings
- Assisted dentist in managing dental emergencies by preparing patient records
- Photocopied and filed patient documents for reliable recordkeeping
- Sanitized desks, waiting areas and bathrooms to minimize infection risks
- Ordered face masks, gloves and toothbrushes to replenish stock
- Managed daily schedule to track appointments and timeframes
- Answered phones and greeted guests professionally
- Corresponded with insurance companies to check claims
- Compiled and input insurance information for new patients.
Cashier/ Hot Deli
zehurs
01.2020 - 01.2021
- Pick and Pack groceries for customers
- Bringing groceries to customers cars
- Billing customers
- Working at customer service
- Calling customers letting them know about order changes
- Smart Serve
- Hot deli - Prepared and cooked food and custom orders using deep fryers and commercial ovens as well as trained new associates in best practices.
Cashier
Dollarama
01.2017 - 01.2020
- Putting customers through
- In charge of stationary, toys, party, flowers
- Great with merchandising
- Working in seasonal for each season
- Training new associates
- Handling deliveries/Shipping
- Traveling to other stores to help.
Cashier/Customer Service
Giant Tiger
01.2016 - 01.2016
Line Worker And Factory Worker/Shipper
Liberty Staffing Services Inc
01.2015 - 01.2015
- I worked at maple leaf foods operating assembly lines
- Packaging food and placing them into containers (lunchtimes)
- Operated food slicing machinery
- I also worked at Alcot Plastics
- I made pool noodles from machinery and packaged it for shipping
- Created spools of thin plastic wire
- Packaged for shipping
- I also helped make foam chips for shipping
- Helped with the loading of trucks in the evening.
Cashier
Wal-Mart
01.2014 - 01.2014
- Ring customers through at cash with their items
- Restock shelves around cash register and other parts of the store
- Help train other new cashiers
- Filled out Wal-Mart credit card applications for customers
- Worked in the Garden Center.
Assistant
Scafom Canada
01.2011 - 01.2013
- Filing paperwork
- Talking to clients on the phone
- Assisted traveling staff by coordinating accommodation and transportation
- Received and distributed bills, orders and payments for purchased items.
Education
Diploma - Arts and Administration
Niagara College
Secondary School Diploma - Hospitality and tourism
WestSide Secondary School
Skills
- Smart Serve
- Food Safety
- Computer Operation
- Microsoft Word
- Microsoft Office
- Microsoft Powerpoint
- Sales
- Customer Service
Languages
English
Full Professional
Accomplishments
- Volunteer work with Dorset kitten rescue playing, feeding and cleaning.
- Board member for social at guelph little theater, Making sure the bar is stocked up before shows, dealing with money, dealing with scheduling for bartenders for shows as well as rentals
- Emailing and going through applications for plays for next season
- As well as performing in shows, as well as building sets, lighting and costumes
- Working in the box office organizing ticket sales and coordinating them with the retirement homes
- Answering phones and canceling/ rescheduling tickets or different nights.
Timeline
Receptionist/ Vet Assistant
Speedvale Pet Hospital
03.2024 - Current
Pet Care Associate
PetSmart
01.2023 - Current
Dental Receptionist
Guelph Dental Care
01.2022 - 01.2023
Cashier/ Hot Deli
zehurs
01.2020 - 01.2021
Cashier
Dollarama
01.2017 - 01.2020
Cashier/Customer Service
Giant Tiger
01.2016 - 01.2016
Line Worker And Factory Worker/Shipper
Liberty Staffing Services Inc
01.2015 - 01.2015
Cashier
Wal-Mart
01.2014 - 01.2014
Assistant
Scafom Canada
01.2011 - 01.2013
Diploma - Arts and Administration
Niagara College
Secondary School Diploma - Hospitality and tourism
WestSide Secondary School