Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Colin Phillips

Toronto,ON

Summary

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.

Overview

11
11
years of professional experience

Work History

Assistant General Manager

07.2019 - Current
  • Running front of house operations for up to 3 Gabbys pubs
  • Administration duties such as scheduling, ordering, banking and inventory
  • Organizing and scheduling repair, maintenance and cleanings
  • Providing support to FOH staff during service
  • Bartending when necessary.

Manager / Head Server

Veloute Bistro and Catering
02.2018 - 08.2019
  • Running the front of house operations for a small intimate fine dining bistro in the beaches.

Restaurant Manager

Sultans Tent and Cafe Maroc
08.2014 - 01.2018
  • In addition to being the head server I was also relied on to occasionaly being expediter of the kitchen line during busy seatings at the Sultan's Tent
  • This requires coordinating different kitchen stations and executing a four course meal service in a timely fashion
  • Other duties include completing food and dry storage orders, scheduling, coordinating kitchen prep
  • And opening and closing up the restaurant
  • I was also in charge of writing up and disciplining FOH employees for poor performance or indiscretions in the workplace
  • Server

Nota Bene
03.2016 - 06.2016
  • Serving duties required extensive knowledge of fine dining etiquette, menu items, and ingredients
  • Required the ability to execute high volume fine dining service under immense pressure
  • Server

Barback

The Sultan's Tent and BerBer Social
11.2012 - 08.2014
  • Standard opening/closing duties including cleaning, setting the dining room, stocking the bar, unlocking the doors, inspecting the washrooms
  • Delivering food to appropriate table and seat numbers with a brief explanation of the dish given to the guest
  • Bussing tables and maintaining a clean and neat dining room and kitchen area during service
  • Upwelling wines and giving in depth descriptions of dishes
  • Full knowledge of allergies and menu ingredients were a must as well.

Bar Back

Real Sports Bar and Grill
06.2012 - 08.2012
  • One of the largest restaurants in Toronto and recognized of one of the worlds best sports bars
  • Changed kegs, cleaned glassware, stocked bar, ran food, occasionally bartended - Other duties included dealing with keg orders, cleaning the restaurant and closing the restaurant.

Education

Bachelor of Arts - Politics And Psychology

Wilfrid Laurier University
Waterloo, ON
06.2012

Extended French High School Diploma -

Lawrence Park Collegiate Institute
Toronto, ON
06.2007

Skills

  • Microsoft Excel (8 years)
  • Microsoft Office (10 years)
  • Micros (2 years)
  • Silverware (1 year)
  • Microsoft Powerpoint (6 years)
  • Microsoft Word (10 years)
  • Restaurant Management
  • POS
  • Bartending
  • Event Planning
  • Writing Skills
  • Serving Experience
  • Banquet Experience
  • Languages
  • French - Intermediate
  • Certifications and Licenses
  • Smart Serve
  • Present
  • Employee Discipline
  • Team Leadership Expertise
  • Supplier Monitoring
  • Sales Promotion
  • Department Oversight
  • Records Organization and Management
  • Training and Development Skills
  • Financial Statement Review
  • Hiring and Onboarding
  • Policy Development and Enforcement
  • Personnel Scheduling
  • Job Assignments
  • Labor and Food Cost Control
  • Customer Relations
  • Promotional Announcements
  • Special Promotions Planning

Languages

French
Limited Working

Timeline

Assistant General Manager

07.2019 - Current

Manager / Head Server

Veloute Bistro and Catering
02.2018 - 08.2019

Nota Bene
03.2016 - 06.2016

Restaurant Manager

Sultans Tent and Cafe Maroc
08.2014 - 01.2018

Barback

The Sultan's Tent and BerBer Social
11.2012 - 08.2014

Bar Back

Real Sports Bar and Grill
06.2012 - 08.2012

Bachelor of Arts - Politics And Psychology

Wilfrid Laurier University

Extended French High School Diploma -

Lawrence Park Collegiate Institute

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Colin Phillips