Summary
Overview
Work History
Education
Skills
Languages
Other Information
Additional Information
Timeline
Generic

John Caetano

technician
Aurora,ON

Summary

Proven expert from Bell Canada, adept in troubleshooting and customer service, enhanced system efficiency and significantly improved customer satisfaction. Skilled in maintenance and repairs, alongside exceptional attention to detail, I excel in high-pressure environments, contributing to successful project outcomes and safety improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I have been a stage hand for the band Goddo , helping with set up and lighting, also I have worked at the Queensbury Arms Bar assisting with all types of functions.

Overview

33
33
years of professional experience

Work History

Retired Bell Canada Technician

Bell Canada
01.1990 - 01.2023
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
  • Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Tested systems, noting issues and completing preventive maintenance.
  • Supported project management teams with expert technical advice, contributing to successful project completions.
  • Diagnosed and repaired problems with electrical and mechanical systems.

Education

Bachelor of Arts - Business Administration For Trades Management

York University
Toronto, ON

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Power Tools and Equipment
  • Written/Verbal Communication
  • Troubleshooting
  • Installation and Repair
  • Maintenance and repairs
  • Quality Control
  • Work Planning and Prioritization
  • Customer interaction
  • Deadline-oriented
  • Equipment Maintenance
  • Heavy Lifting

Languages

English
Native or Bilingual

Other Information

  • Personal Support and Care Giver

. Accepted early retirement from Bell Canada to care for elderly parents { now deceased}


Community Involvement

Weston Golf & Country Club

.Spearheaded graphic design for 100th inaugural, designed centennial golf logo and served as Club Ambassador

Additional Information

I am available for work 7 day's a week 24 hour , I am also very punctual.

Timeline

Retired Bell Canada Technician

Bell Canada
01.1990 - 01.2023

Bachelor of Arts - Business Administration For Trades Management

York University

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