Joseph Kenehan
Gananoque,ON
Summary
Adept at enhancing equipment performance and reducing downtime, my tenure at Gateway Services Inc equipped me with expert troubleshooting and strong customer service skills. By implementing improved safety protocols and mentoring junior technicians, I played a pivotal role in achieving a significant increase in customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Canada Region Maintenence Technician
Gateway Services Inc
Guelph, ON
10.2021 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained compliance with regulatory standards and safety requirements.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Tested components and systems to evaluate performance and identify concerns.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Collaborated with cross-functional teams to ensure timely completion of complex projects.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Addressed routine equipment maintenance according to established schedule.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Education
Industrial Millwright Mechanic - Construction
St Lawrence College
Kingston, ON06.2001
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Written/Verbal Communication
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- Quality Control
- Mechanical Knowledge
- Preventive Maintenance
- Documentation And Reporting
- Equipment Maintenance
- Work Planning and Prioritization
- Customer interaction
- System Troubleshooting
- Heavy Lifting
- Repair services
- Workload Management
- Routine Inspections
- Equipment Repair
- OSHA Compliance
- Deadline-oriented
- Team Training
- Relationship Building
- Safety Equipment
- Electrical repair
- Product Inspections
- Performance Improvement
- Issue Resolution
- Mechanical Aptitude
- Hardware Installation
- Blueprint Reading
- Schematic reading
- System diagnostics
- System Installation
- Complex Repairs
- Project Management
- Project Support
- Construction management
- Following safety practices
- Diagnostics and troubleshooting
- Equipment Troubleshooting
- Equipment Installation
Languages
English
Professional Working
Certification
Interprovincial IMM 433A
First aid certification
Timeline
Canada Region Maintenence Technician
Gateway Services Inc
10.2021 - Current
Industrial Millwright Mechanic - Construction
St Lawrence College