Joey Godinez
Buena Park
Summary
Accomplished leader with over 10 years of experience, demonstrating a strong track record in planning and implementing strategic business development strategies. Expertise lies in staying updated with industry trends, product advancements, and competitor activities to strategically position offerings and enhance customer satisfaction. Excels in connecting with decision-makers through advanced presentation skills, ensuring effective communication and fostering collaborative relationships.
Overview
17
17
years of professional experience
Work History
Territory Manager
Mosaic Sales Solutions
07.2019 - Current
- Analyzed market data and store metrics to identify key opportunities, resulting in a [27]% increase in district sales.
- Directed and mentored a team of over 30 store managers and sales associates, fostering a culture of development and achieving a 30% improvement in employee retention and internal promotions.
- Maintained full P&L responsibility for the Southern California market, consistently meeting or exceeding financial goals.
- Conducted monthly store visits and audits, ensuring compliance with operational and safety standards and resolving service issues promptly.
Retail Store Manager
Sprint
05.2015 - 07.2019
- Managed inventory audits, financial reconciliations and sales reporting
- Delivered consistent feedback, empowering team members to continuously improve customer service and satisfaction
- Utilized data analytics and trend reports to suggest improvements to store performance, contributing to a 22% sales increase.
- Maintained high store standards in merchandising, security and visual presentation
- Ensured store adhered to company policies and regulatory guidelines, maintaining a 100% compliance rate.
Lead Sales Associate
TM Wireless by T-Mobile
04.2012 - 04.2015
- Improved associate performance with timely coaching and feedback on activities
- Executed sales action plans and optimized results for maximum profitability
- Coordinated merchandise flow with shipments, replenishments and omni-channel operations
- Merchandised products according to planograms and store procedures, arranging featured items in high-traffic areas to boost sales
Squad Leader
United States Marine Corp
03.2008 - 03.2012
- Assisted with combat actions, helping mobilize vehicles, troops, and weaponry
- Adapted quickly to changing situations while remaining calm under pressure during high-stress combat scenarios
- Provided tactical and technical guidance to subordinates and professional support to superiors
- Carried out orders issued by superiors efficiently and effectively
- Kept up-to-date knowledge through additional training courses to support team operations
Education
Bachelor of Arts (B.A.) - Negotiation and Conflict Resolution
California State University, Dominguez Hills
12.2024
Associate in Arts (A.A.) - Humanities
Los Angeles Harbor College
01.2020
Skills
- Customer Relationship Management
- Team Collaboration and Leadership
- Relationship Building
- Product positioning
- Product and Service Sales
- Business Growth
- Product and service sales
- Territory management
- Staff management & training
- Market penetration strategies
- Trends analysis
- Inventory control
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Territory Manager
Mosaic Sales Solutions
07.2019 - Current
Retail Store Manager
Sprint
05.2015 - 07.2019
Lead Sales Associate
TM Wireless by T-Mobile
04.2012 - 04.2015
Squad Leader
United States Marine Corp
03.2008 - 03.2012
Associate in Arts (A.A.) - Humanities
Los Angeles Harbor College
Bachelor of Arts (B.A.) - Negotiation and Conflict Resolution
California State University, Dominguez Hills
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