Dwayne Persad

Work History

Mosaic Sales Solutions - Android And Samsung

01.2020 - Current

Met with clients, delivered presentations, and educated them on product and service features and offerings.
Developed and implemented strategic project plans to meet business objectives.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Maintained financial controls, planned business operations and controlled expenses while identifying and pursuing opportunities to grow business operations and boost profits by 30%.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
Built relationships with customers and community members to establish long-term business growth.
Delivered recommendations to long-term accounts to promote brand awareness to key audiences, resulting in unaccounted revenue of approx 350K per year
Recruited and hired top-level talent to add value and expertise to sales teams
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Coached and counselled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Mosaic Sales Solutions - PCF And Kyocera

11.2014 - 12.2019

Attracted 100's of new accounts through targeted client development.
Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
Exceeded team sales goals by 1000%, generating $4.4M in revenue.
Oversaw sales forecasting, goal setting and performance reporting for all accounts.
Developed competitive comparison tables of product pricing, fees, ratings, category and product performance to use for account sales calls.
Anticipated clients' needs by staying in touch on regular basis.
Analyzed past sales data and team performance to develop realistic sales goals.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.

Mosaic Sales Solutions - Motorola And Whirlpool

10.2011 - 11.2014

Developed and implemented processes and strategies to achieve operational goals.
Reported issues to leadership or clients through weekly, monthly or Quarterly reviews.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Interacted well with customers to build connections and nurture relationships.
Maintained technical knowledge of regulations, industry trends and applicable laws regarding human resources for operation.
Implemented business strategies, increasing revenue and effectively targeting new markets which increased our scope by $1.3m YoY.
Collaborated with multiple departments to meet operational deadlines.
Tracked trends and suggested enhancements to both challenge and refine the company's product offerings.

Mosaic Sales Solutions - BlackBerry And Alcatel

05.2008 - 09.2011

Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth, which resulted in MoM increases of 15%
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Organized promotional events and interacted with customers to increase sales volume by 40%.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insights.
Developed and monitored sales representative goals and performance to drive territory goals.