Summary
Overview
Work History
Skills
Timeline
Generic

Dawn Hellyer

Fort McMurray

Summary

Merchandising professional with proven track record of enhancing store layout and product presentation to maximize sales. Known for strong collaboration with teams to meet and exceed goals in dynamic environments. Flexible and reliable, skilled in inventory management and customer insights.

Overview

13
13
years of professional experience

Work History

Merchandiser

Mosaic Sales Solutions
02.2022 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal products

Merchandiser Supervisor

M30 Retail Services
09.2021 - 07.2022


  • Drove successful product launches through strategic planning of visual presentations, maximizing initial sales and customer interest.
  • Provided guidance on best practices in visual merchandising throughout the organization leading to consistency across multiple locations.
  • Developed seasonal plans for merchandise display changes in coordination with store management and marketing teams.
  • Ensured compliance with safety regulations in all aspects of merchandising operations.
  • Improved store appearance by overseeing product presentation, signage, and overall cleanliness.
  • Optimized product placement for increased sales and customer satisfaction.

Retail Sales Associate

Absolute Serendipity Benjamin Moore
09.2018 - 05.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Greeted customers and provided outstanding customer service.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.

Merchandiser

Mosaic Sales Solutions
02.2012 - 02.2017
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling
  • Stock replenishment
  • Active listener
  • Merchandise planning
  • Visual merchandising
  • Pricing and signage updates
  • Store maintenance
  • Sales techniques
  • Product inventory counts
  • Planogram design
  • Markdown procedures
  • Promotional planning

Timeline

Merchandiser

Mosaic Sales Solutions
02.2022 - Current

Merchandiser Supervisor

M30 Retail Services
09.2021 - 07.2022

Retail Sales Associate

Absolute Serendipity Benjamin Moore
09.2018 - 05.2020

Merchandiser

Mosaic Sales Solutions
02.2012 - 02.2017

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Dawn Hellyer