JITESH KUMAR
Etobicoke,ON
Summary
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating semi trucks and trailers, as well as hooking and unhooking, loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating with dispatch, maintaining up to date logs and meeting company objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Tractor Trailer Driver
Erb Transport
05.2021 - 06.2024
- Verified count and condition of products loaded and unloaded to prepare reports on shortages, overages and damages.
- Maintained up to date electronic logs and completed thorough pre-and post-trip inspections to ensure safe vehicle operation and minimize breakdowns.
- Assisted in the training of new drivers, sharing best practices for safe driving and efficient operations.
- Safely dropped and hooked trailers and changed configuration of equipment.
Long Haul Truck Driver
A&S Express
05.2020 - 05.2021
- Exhibited adaptability when faced with unexpected challenges such as inclement weather or traffic disruptions while maintaining a steadfast commitment to delivering shipments on schedule.
- Maintained a clean driving record, adhering to all federal and state transportation regulations for safe long haul operations.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Truck Driver, Mover and Packer
Imran Movers and Packers
02.2019 - 04.2020
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Security Supervisor
Active Security
02.2017 - 01.2019
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Collaborated with management to develop security policies and procedures.
Customer Service
Bombay Chutney Restaurant
09.2016 - 01.2017
- Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
- Handled cash transactions accurately, maintaining balanced registers at shift end.
- Attended and actively participated in all required training programs.
- Utilized excellent listening skills when taking orders over the phone or in person, ensuring complete accuracy.
- Maintained a clean and welcoming environment, contributing to positive customer experiences.
Customer Care Representative
Tagore Hospital & Heart Care Centre Private
05.2015 - 07.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
Education
General Business - Accounting Studies
St. Lawrence College
Kingston, ON12.2017
Skills
Strong Work Ethic
Safe Driving Practices
Time Management
Strong Communication Skills
Patience and Empathy
Staff Management
Heavy Lifting Expertise
Adaptable and Flexible
Air brake systems understandin
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Punjabi
Professional Working
Certification
- Licensed AZ driver.
- Licensed Forklift driver.
- Licensed Security supervisor.
Timeline
Tractor Trailer Driver
Erb Transport
05.2021 - 06.2024
Long Haul Truck Driver
A&S Express
05.2020 - 05.2021
Truck Driver, Mover and Packer
Imran Movers and Packers
02.2019 - 04.2020
Security Supervisor
Active Security
02.2017 - 01.2019
Customer Service
Bombay Chutney Restaurant
09.2016 - 01.2017
Customer Care Representative
Tagore Hospital & Heart Care Centre Private
05.2015 - 07.2016
- Licensed AZ driver.
- Licensed Forklift driver.
- Licensed Security supervisor.
General Business - Accounting Studies
St. Lawrence College
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