Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Jimnesh Patel

Regina,SK

Summary

Efficient Grocery Department Manager with background in overseeing daily operations, optimizing inventory management, and maintaining excellent customer service. Leveraged leadership skills to direct team tasks and resolve customer concerns quickly. Demonstrated ability to adapt to new technologies for seamless store operations and record keeping. Made significant contributions in improving store profitability through strategic planning and cost control measures.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Grocery Department Manager

Walmart Canada Inc
Regina, Saskatchewan
04.2022 - Current
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Coordinated cross-departmental initiatives to improve overall business performance.
  • Delegated work to staff, setting priorities and goals.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Utilized technology and software for inventory management and sales reporting.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Developed and implemented strategic departmental plans to achieve company targets.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
  • Recruited and trained new employees to meet job requirements.
  • Resolved customer complaints and issues promptly and professionally.
  • Assigned work and monitored performance of project personnel.
  • Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
  • Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Analyzed store's inventory and ordered merchandise and products to keep stock level.
  • Researched new products that could be added to existing lines in order to boost profits.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Established vendor relationships with local suppliers to ensure a steady supply of fresh produce.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
  • Enforced safety regulations among employees while handling hazardous materials such as cleaning agents or chemicals.

Shift Supervisor

Popeye's Louisianan kitchen
Regina, Saskatchewan
03.2022 - 03.2023
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Ordered necessary supplies from approved vendors to maintain adequate stock levels.
  • Created and adjusted department schedules and individual shift assignments.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Analyzed operational reports to determine trends related to labor costs or customer satisfaction ratings.
  • Conducted regular staff meetings to discuss operational improvements and address concerns.
  • Managed inventory levels, ordering supplies as needed to maintain stock.

Team Leader

McDonald's Restaurant Canada Ltd
Regina, Saskatchewan
08.2018 - 03.2022
  • Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Conducted routine checks to ensure the freshness and proper storage of ingredients.
  • Trained new staff on restaurant protocols, customer service, and safety procedures.
  • Maintained a positive attitude towards coworkers and customers at all times.
  • Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Stocked service stations with ice, napkins and straws.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.

Bookkeeping Administrative Assistant

Concept Motors India Pvt Ltd
Ahmedabad , Gujarat
05.2012 - 03.2018
  • Verified vendor invoices against purchase orders prior to processing payments.
  • Prepared journal entries related to accounts payable and receivable activities.
  • Calculated and produced checks for utilities, taxes and other operational payments.
  • Handled accounts payable and receivable, including invoicing and payment processing.
  • Performed bookkeeping and accounting consulting services.
  • Coordinated with internal departments as needed to resolve any discrepancies or disputes in billing or payment information.
  • Performed financial calculations for amounts due, interest charges and balances.
  • Provided support for Accounts Payable and Receivable staff when needed.
  • Managed accounts receivable and payables processes, including invoicing, payments, and collections.
  • Maintained accurate records of all transactions relating to accounts receivable and payable activities.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Prepared monthly financial reports for management review and analysis.

Education

High School Diploma -

Maharashtra Education Higher Education Board
Pune, Maharashtra,India
06-2002

GED -

Gujarat Education Board
Ahmedabad,Gujarat, India
06-1999

Skills

  • Employee scheduling
  • Merchandising strategies
  • Promotion planning
  • Shelf stocking
  • Store layout
  • Pricing and shelf labeling
  • Customer service and assistance
  • Complaint handling
  • Verbal and written communication
  • Microsoft office(excel, Word, PowerPoint )

Accomplishments

  • Best Employee Awards At McDonald's .
  • Best Customer service Awards at Popeye's .

Certification

  • Completed online course on Bookkeeping Level 1- Managing Financial Record's

(Saskatchewan polytechnic , Regina, Saskatchewan,Canada- October 2021)

  • Completed online course on Bookkeeping level 2 -Payroll, Taxes& Strategic forecasting

(Saskatchewan polytechnic , Regina, Saskatchewan,Canada- December 2021)

References

References available upon request.

Timeline

Grocery Department Manager

Walmart Canada Inc
04.2022 - Current

Shift Supervisor

Popeye's Louisianan kitchen
03.2022 - 03.2023

Team Leader

McDonald's Restaurant Canada Ltd
08.2018 - 03.2022

Bookkeeping Administrative Assistant

Concept Motors India Pvt Ltd
05.2012 - 03.2018

High School Diploma -

Maharashtra Education Higher Education Board

GED -

Gujarat Education Board

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Jimnesh Patel