Chloe Dawn Norsworthy
Regina,SK
Summary
Professional managerial serviced-focused candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities. Experienced with coordinating complex programs and managing multiple priorities. Utilizes strong organizational and communication skills with sound judgment, good planning abilities.
Overview
7
7
years of professional experience
Work History
Office Admin
Hi-Tec Profiles Inc.
03.2025 - Current
- Greeted and assisted walk-in and phone customers
- Report to the Director of Business
- Create invoices, credit memos, and statements
- Received and processed payments.
- In charge of ordering office supplies.
- Use Global Shop Solutions Software.
Store Manager
Mission Thrift Store
09.2023 - 03.2025
- Managed a secondhand retail store.
- Reported to the Board of Directors and the Regional manager.
- Created policies and procedures to help improve the store
- Organized and planned events for the volunteers and the store.
- Communicated with the store's foundation Bible for Mission.
- Worked with Better Impact Volunteer Software.
- Achieved an average 30 percent improvement on all social media channels.
Assistant Manager
Mission Thrift Store
05.2022 - 09.2023
- Responsible for opening and closing the store.
- Volunteer coordinator.
- Supervised 10 – 30 volunteers and employees.
- Dealt with community partners
- Social media organizer through Meta Business.
- Handled cash, POS, debit terminals.
Retail Supervisor
One Plant
06.2020 - 08.2021
- Responsible for opening or closing the store.
- Supervised 3 – 5 staff members.
- Took part in ordering and receiving stock.
- End of Day reporting and deposits
- Dealt with customer questions and concerns.
- Ensured a safe and clean workspace.
Restaurant Supervisor
Royal Regina Golf Course
04.2019 - 12.2019
- Responsible for opening or closing the store.
- Supervised 3 – 5 staff members.
- Took part in ordering and receiving stock.
- End of Day reporting and deposits
- Dealt with customer questions and concerns.
- Ensured a safe and clean workspace.
Education
No Degree - Office Administrative
Fanshawe College of Applied Arts And Technology
London, Ontario04-2022
High School Diploma -
Regina Christian School
Regina, SK06-2012
Skills
- Office administration
- Volunteer management
- Project management
- Customer service
- Staff training and development
- Community engagement
Timeline
Office Admin
Hi-Tec Profiles Inc.
03.2025 - Current
Store Manager
Mission Thrift Store
09.2023 - 03.2025
Assistant Manager
Mission Thrift Store
05.2022 - 09.2023
Retail Supervisor
One Plant
06.2020 - 08.2021
Restaurant Supervisor
Royal Regina Golf Course
04.2019 - 12.2019
No Degree - Office Administrative
Fanshawe College of Applied Arts And Technology
High School Diploma -
Regina Christian School