JEROME ELMA
Jasper,Canada
Summary
Energetic Housekeeping Room Attendant with 7 years of hands-on experience cleaning and maintaining guest rooms. Detail-oriented individual possessing strong work ethic and excellent organizational skills. Proficient in all types of cleaning equipment operations. Committed to finishing tasks on time while exceeding expectations.
Overview
14
14
years of professional experience
Work History
Housekeeping Room Attendant
Banff Jasper Collection by Pursuit
07.2023 - Current
- Ensure security of guest rooms and privacy of guests
- Providing support in other properties when needed (Pyramid Lake Lodge, Chateau Jasper, Marmot Lodge, Lobstick Lodge and Miette Mountain Cabins)
- Appointed leader for the deep cleaning project (All properties of Pursuit) as assigned by the housekeeping management and the housing management.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Completed special housekeeping actions such as turning mattresses on set schedule.
Classroom Administrator | Accounts
Morgan International FZ LLC
03.2020 - 06.2023
- Ensuring that all suppliers are informed of any changes to service agreements and payment option
- Preparing checks for payables, reconciling bank accounts and process bank deposits
- Managing the flow of petty cash by recording all monetary transactions
- Preparing payroll for instructors
- Shipping and receiving
- Monitors all receivables and collections, follow up on late payments of students
- Prepare classrooms and keep them properly set up
- Maintain training records (e.g Trainee lists, schedules, attendance sheets)
- Create, review and disseminate training material, such as instructional notes, feedback forms and so on.
- Collected, validated, and distributed information to employees.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Office Assistant
Advanced Hair Studio LLC
06.2016 - 02.2020
- Dealing with queries or requests from the patients/visitors walk in
- Sterilize hair transplant instruments in accordance with Dubai health authority requirements
- Managing the cleanliness of the theater room, the laser room and the cosmetic room
- Managing medical and office supplies stock and placing orders if needed
- Received the shipping and set the order for all the stocks
- Prepare expenses reports, maintained the records for back supplies and inventory
- Assisting clinic administrator in overseeing the daily operations of the clinic
- Data entry (Invoices and receipts).
Housekeeping Room Attendant
Hyatt Regency
05.2014 - 05.2016
- Responsible for the general cleanliness of all assigned work areas
- Performed cleaning duties to maintain hotel rooms in a clean and orderly manner, including common areas and the preparation of vacant rooms
- Made beds, replenishing linens, cleaning bathrooms, vacuuming halls, dusting and mopping
- Deliver excellent customer service, at all times.
- Handled requests for extra linens, toiletries and other supplies.
- Changed bed linens and collected soiled linens for cleaning.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
DTD Typesetting Operator
Straive
04.2010 - 04.2014
- Performing layout work to arrange text and images on a page in accordance with the requirements using Adobe InDesign
- Using specialized computer programs to set type using digital files from authors or other sources
- Working with authors to review drafts of their work for accuracy, format, and style prior to publication
- Proofreading the text to ensure it is free of errors before publishing it online.
Education
Bachelor of Science - Information Technology
Asian College of Science And Technology
Philippines03.2010
Skills
- Stain Removal
- Folding Clean Laundry
- Maintenance Coordination
- Furniture polishing
- Chemical handling
- Restocking supplies
- Mopping floors
- Carpet cleaning
- Inventory management
- Bathroom maintenance
- Cleaning techniques
- Teamwork abilities
- Safety protocols
- Waste disposal
- Dusting surfaces
- Sanitization procedures
- Health Standards Compliance
- Inventory Control
- Safe Chemical Handling
- Quality Assurance
- Heavy Lifting
- Deep Cleaning Protocols
- Guest Service and Support
- Team Support and Collaboration
- Multitasking and Prioritizing
Timeline
Housekeeping Room Attendant
Banff Jasper Collection by Pursuit
07.2023 - Current
Classroom Administrator | Accounts
Morgan International FZ LLC
03.2020 - 06.2023
Office Assistant
Advanced Hair Studio LLC
06.2016 - 02.2020
Housekeeping Room Attendant
Hyatt Regency
05.2014 - 05.2016
DTD Typesetting Operator
Straive
04.2010 - 04.2014
Bachelor of Science - Information Technology
Asian College of Science And Technology
Similar Profiles
Shawna BenlteyShawna Benltey
Room Checker/Housekeeping Supervisor at Banff Jasper Collection By PursuitRoom Checker/Housekeeping Supervisor at Banff Jasper Collection By Pursuit
Jess BenkoJess Benko
Guest Experience Team Leader at Banff Gondola, Pursuit Banff Jasper CollectionGuest Experience Team Leader at Banff Gondola, Pursuit Banff Jasper Collection
Sahara HarveySahara Harvey
Volunteer at Jasper Banff RelayVolunteer at Jasper Banff Relay