Jeralyn Montemayor
Edmonton,Canada
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
In-Room Dining, Executive Lounge and Banquet Server
JW Marriott Edmonton Ice District
Edmonton, Canada
04.2022 - Current
- Providing exceptional service by actively listening to guest needs, personable attitude and being attentive to guests throughout their visit to the property
- Serves the guest their food and beverage in a prompt, courteous manner as per the standard sequence of service.
- Responsible for having a thorough understanding and knowledge of all food and beverage items on the menu and the ability to recommend Food & Beverage combinations and also upsell alternatives.
- Report guest complaints immediately to the supervisors and ensure follow-up is performed with the guest.
- Being knowledgeable in operating the hotels' point of sales (POS) system, other order-taking systems
- Responsible for processing payments by following the hotel policies.
Au Pair
Host family
Trondheim, Norway
01.2015 - 04.2018
- Prepared nutritious meals considering dietary restrictions and preferences of children.
- Coordinated with parents to communicate children's progress and any concerns.
- Developed a nurturing environment fostering emotional well-being and confidence in children.
- Implemented routines that encouraged responsibility and independence among children.
- Maintained organized and clean children's areas.
- Developed strong relationships with families by exhibiting professionalism throughout employment period.
- Cared for children in a nurturing manner by providing meals, snacks, bathing and dressing them.
- Provided daily care for children, ensuring safety and well-being.
Education
Bachelor - Hotel and Restaurant Management Degree
University of Cebu Lapu Lapu and Mandaue
Lapu Lapu and Mandaue, Philippines05.2011
Skills
- Task oriented
- Ability to work under pressure
- Time management
- Adaptability
- Customer service
- Communication skills
- Problem solving
- Team collaboration
- Relationship building
- Team player
- Child supervision
- Attention to detail
- Toddler care experience
- Multicultural understanding
Certification
Level 1 Early Childhood Educator
Timeline
In-Room Dining, Executive Lounge and Banquet Server
JW Marriott Edmonton Ice District
04.2022 - Current
Au Pair
Host family
01.2015 - 04.2018
Bachelor - Hotel and Restaurant Management Degree
University of Cebu Lapu Lapu and Mandaue