MAHMUDA SHARMIN
Surrey,BC
Overview
3
3
Languages
1
1
Certification
6
6
years of professional experience
Work History
In Room Dining Attendant, Banquet Server, Bar Cashier
Sheraton Vancouver Guildford Hotel
Vancouver, BC
01.2022 - Current
- Communicate effectively and confidentially with guests and staff
- Ensure guests move smoothly and safely through events
- Taking orders, deliver, Balance cash out and report to manager
- Reorganizing and clean food area, restocking, assembled gourmet meal items and specially beverages promptly
- Maintaining hygiene and food safety all the time
- Prepare and serve basic alcoholic beverages, coffee and tea
- Follow liquor control board and regulations
- Follow food safe guidelines to maintain safe clean and sanitary work environment, create a healthy product and to prevent illness
Guest Attendant/Host
Match Eatery Public House
11.2021 - 06.2022
- Thoroughly taking orders, party room reservations, maintaining payments, resolving complaints.
- Efficiently manage time and prioritize tasks to complete daily task effectively.
- Adhere to established guest service protocols and standards.
- Taking phone calls, respond to emails and daily cash out report to managers on duty
- Gateway Casino
Sales Floor Associate
Wal-Mart
Surrey, BC
01.2021 - 10.2021
- Using hand and power tools for assembly, including POS machine, Scanner to identify products location.
- Organizing the items which are missing location and price.
- Working alongside engineers, quality control specialists, and other production staff.
- Identifying and resolving issues during the assembly and organizing process.
Education
DIPLOMA - Hospitality Management Candidate
Vancouver Career College
Bachelor in Business Administration - undefined
American International University
BangladeshSkills
- Conflict Resolution & Problem Solving
- Adaptability, Flexibility, & Team Collaboration
- Strong interpersonal skills
- Exceptional Time Management
- Critical thinking skills
- Proactive and self-motivated
- Customer Relations
- Excellent communication skills
- Exceptional organizational skills
- Food Safe Level 1
- Serving It Right
- Quick Learner
- Patient and Calm
- Proactive
- Compassionate
- Creative
- Organized
- Detail Oriented
Certification
AHLA/AHLEI Certifications
Languages
Hindi
Professional Working
English
Full Professional
Bengali
Full Professional
Timeline
In Room Dining Attendant, Banquet Server, Bar Cashier
Sheraton Vancouver Guildford Hotel
01.2022 - Current
Guest Attendant/Host
Match Eatery Public House
11.2021 - 06.2022
Sales Floor Associate
Wal-Mart
01.2021 - 10.2021
Bachelor in Business Administration - undefined
American International University
DIPLOMA - Hospitality Management Candidate
Vancouver Career College