Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jeme Pereira

Barrie,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Insurance Advisor

TD Insurance
07.2024 - 10.2024


  • Established and maintained strong relationships with clients through proactive communication and exceptional service.
  • Educated clients on various insurance products and policy details, ensuring they understood coverage options and benefits.
  • Collaborated with cross-functional teams at TD Insurance to streamline processes and enhance service delivery, actively participating in training sessions to stay updated on industry trends and product offerings
  • Provided quotes and promoted products for home contents and auto insurance.

Pantry Cook

Fern Resort
05.2024 - 07.2024
  • Ensured timely preparation of all pantry items, allowing for efficient plating during peak service hours.
  • Sustained a well-organized workspace enabling efficient multitasking while maintaining high quality standards.
  • Prepared a variety of cold appetizers, salads, and desserts according to established recipes and guest preferences.
  • Supported kitchen staff during high-volume service periods, contributing to team success and customer satisfaction.

Supervisor

Pizzaville
05.2019 - 04.2024
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
  • Achieved results by working with staff to meet established targets.

Bartender/Server

Georgian College
09.2019 - 12.2019
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Customer Service Representative

Nagari Christian Cooperative Credit Union Limited
09.2017 - 12.2018
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.


Education

Hospitality Hotel And Resort Operation Management

Georgian College of Applied Arts And Technology
Barrie, ON
12.2020

No Degree - Business Studies

Notre Dame College
Dhaka, Bangladesh
08.2017

High School Diploma -

Saint Nicholas High School
Nagari,Dhaka, Bangladesh
05.2014

Skills

  • Complex Problem-Solving
  • Negotiation
  • Project Planning
  • Financial Management
  • Industrial hygiene
  • Relationship Building
  • Continuous Improvement
  • Business Development

Languages

English
Full Professional
Bengali
Native or Bilingual

Certification

  • Other Than Life (OTL)
  • The Ontario Human Rights Commission
  • Worker Health and Safety Awareness in 4 Steps

Timeline

Insurance Advisor

TD Insurance
07.2024 - 10.2024

Pantry Cook

Fern Resort
05.2024 - 07.2024

Bartender/Server

Georgian College
09.2019 - 12.2019

Supervisor

Pizzaville
05.2019 - 04.2024

Customer Service Representative

Nagari Christian Cooperative Credit Union Limited
09.2017 - 12.2018

Hospitality Hotel And Resort Operation Management

Georgian College of Applied Arts And Technology

No Degree - Business Studies

Notre Dame College

High School Diploma -

Saint Nicholas High School

Similar Profiles

CREATE PROFILE
Jeme Pereira