Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Websites
Languages
Timeline
Generic

MEENAL PARIHAR

Toronto

Summary

Analytical and detail-oriented professional with 8+ years of experience in investigations, compliance research, and client-focused reporting. Skilled in conducting complex information gathering through public and proprietary sources, analyzing findings, and delivering clear, concise, and objective assessments. Adept at managing multiple projects in high-pressure environments while ensuring accuracy and timeliness. Currently pursuing IFSE certification and actively working toward CIP designation.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Insurance Advisor / Investigations – First Response Centre (Special Assignment)

TD Insurance
02.2021 - Current
  • Conduct investigative research into initial auto claims, reviewing public records, policy documents, and medical reports to assess validity and determine benefits.
  • Analyze legislation, policy wording, and case evidence to ensure compliance with regulatory and contractual requirements.
  • Prepare concise, well-structured reports summarizing findings, recommendations, and next steps for claims adjusters and management.
  • Manage multiple cases simultaneously, meeting tight deadlines while maintaining accuracy and objectivity.
  • Liaise with policyholders, adjusters, and internal teams to clarify facts, obtain documentation, and resolve inconsistencies.
  • Evaluate medical evidence to determine disability levels, causation, and return-to-work strategies.

Operations Supervisor

Majorel
09.2020 - 12.2020
  • Supervised and coached agent teams to maintain compliance with policies, procedures, and quality standards.
  • Oversaw workflow, performance metrics, and reporting accuracy under tight deadlines.

CSR – Content Moderation

Majorel
05.2020 - 09.2020
  • Reviewed and analyzed online content for policy violations using internal tools.
  • Documented findings with high accuracy, ensuring compliance with platform guidelines.

Managing Director

Always Dry Chemicals & Coatings Pvt. Ltd
06.2017 - 04.2019
  • Led strategic operations, compliance oversight, and market analysis to inform business decisions.
  • Managed stakeholder relationships and coordinated high-level communications.

Chief Marketing Executive

Always Dry Chemicals & Coatings Pvt. Ltd
10.2016 - 06.2017
  • Directed branding, communications, and market research to support strategic positioning.

Customer Relationship Executive

Always Dry India Pvt. Ltd
04.2016 - 10.2016
  • Resolved client concerns, ensuring adherence to service policies and compliance standards.

Intern

IDBI Federal Life Insurance Co. Ltd
06.2014 - 08.2014
  • Researched policy options and prepared compliance-aligned proposals for clients.

Education

Post Graduate Diploma - Global Business Management

Conestoga College
Waterloo, ON
01.2020

Bachelor of Business Administration - Business Administration

Guru Gobind Singh Indraprastha University
01-2016

High School Diploma -

CBSE
04-2012

Skills

  • Investigative Research
  • Due Diligence
  • Compliance Analysis
  • Report Writing
  • Risk Assessment
  • Policy Interpretation
  • Data Synthesis
  • Stakeholder Communication
  • Project Coordination

Accomplishments

  • Led a specialized investigative project in collaboration with the Accident Benefits (AB) team while at TD Insurance’s First Response Centre, conducting end-to-end case analysis of complex auto claims.
  • Shadowed senior AB adjusters to understand investigative protocols, including gathering and interpreting accident reports, medical documentation, witness statements, and financial loss evidence to assess benefit entitlement.
  • Applied due diligence methodologies to identify inconsistencies, validate claimant information, and detect potential fraud, leveraging both public record searches and internal claims databases.
  • Synthesized multi-source evidence into structured, objective findings to support adjudication decisions, ensuring compliance with legislative frameworks, policy wording, and regulatory standards.
  • Collaborated cross-functionally to refine investigative workflows, improving turnaround times and accuracy in early-stage claims triage.

Certification

  • OTL – Other Than Life License (Active)
  • Currently Pursuing C130 – Essential Skills for Insurance Broker and Agent
  • CIP Designation – In Progress

Languages

English
Hindi

Timeline

Insurance Advisor / Investigations – First Response Centre (Special Assignment)

TD Insurance
02.2021 - Current

Operations Supervisor

Majorel
09.2020 - 12.2020

CSR – Content Moderation

Majorel
05.2020 - 09.2020

Managing Director

Always Dry Chemicals & Coatings Pvt. Ltd
06.2017 - 04.2019

Chief Marketing Executive

Always Dry Chemicals & Coatings Pvt. Ltd
10.2016 - 06.2017

Customer Relationship Executive

Always Dry India Pvt. Ltd
04.2016 - 10.2016

Intern

IDBI Federal Life Insurance Co. Ltd
06.2014 - 08.2014

Post Graduate Diploma - Global Business Management

Conestoga College

Bachelor of Business Administration - Business Administration

Guru Gobind Singh Indraprastha University

High School Diploma -

CBSE
MEENAL PARIHAR