JAYANTH VIGNESH RAMALINGAM
Brampton,Canada
Summary
- Experience as a Settlement worker at the Pearson Airport
- Excellent Customer Service skills
- Knowledge of French language with expertise in providing best teaching and learning technique
- Proficient in MS-Office (MS Word, Excel, PowerPoint)
- Possess excellent Basic Administrative Service skills
- Profound knowledge in dealing with the French speaking customers for product delivery issues
- Highly skilled at explaining and clarifying material in a manner that students of varying levels can understand
- Highly skilled at handling inbound and outbound calls.
- Possess good knowledge in the usage of SAP
- Proficient In French, German and English
Overview
3
3
years of professional experience
Work History
Welcome and Settlement Worker
Centre Francophone Du Grand Toronto
11.2022 - Current
- Welcome, inform and guide new arrivals on the resources available across the country
- Promote the services offered by other settlement organizations and partner institutions
- Distribute information kits and answer questions from clients to help them in their integration process
- Inform customers about the transport system, services available at the airport, travel security and connections, if necessary
- Direct clients to other organizations, social services or help them find and use existing resources in their destination city
- Participate in teamwork and provide support as needed
- Compile information for statistical purposes
Administrative Assistant
Ricoh Canada(CO-OP)
07.2022 - 09.2022
- Enter meter readings
- Make bulk email uploads in Excel
- Make inbound and outbound phone calls to customers to enter meter reads using Cisco Jabber
- Associating the customer accounts to My Ricoh
- Updating the contact information of the customer in Baan
Education
Office Administration Co-op Program -
St. Kateri Tekakwitha Adult Learning Centre
10.2022
Information and Communication Technology: The Digital Environment -
St. Kateri Tekakwitha Adult Learning Centre
08.2022
Master of Arts - French
University of Madras
12-2017
DELF B2 - French
Alliance Française Chennai
Chennai, INDIA03-2016
Bachelor of Arts - French
Loyola College
04-2014
Deutsch B2.1 -
Goethe Institut
01.2014
Skills
- Welcoming and Settlement Worker
- Administrative Assistant-Meter Reader
- Client advocacy
- Refugee resettlement
- Language proficiency
- Government benefits assistance
- Education system navigation
- Teamwork
- Attention to detail
- Multitasking
- Effective communication
- Team collaboration
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Welcome and Settlement Worker
Centre Francophone Du Grand Toronto
11.2022 - Current
Administrative Assistant
Ricoh Canada(CO-OP)
07.2022 - 09.2022
Information and Communication Technology: The Digital Environment -
St. Kateri Tekakwitha Adult Learning Centre
Deutsch B2.1 -
Goethe Institut
Office Administration Co-op Program -
St. Kateri Tekakwitha Adult Learning Centre
Master of Arts - French
University of Madras
DELF B2 - French
Alliance Française Chennai
Bachelor of Arts - French
Loyola College