Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
JAYANTH VIGNESH RAMALINGAM

JAYANTH VIGNESH RAMALINGAM

Brampton,Canada

Summary

  • Experience as a Settlement worker at the Pearson Airport
  • Excellent Customer Service skills
  • Knowledge of French language with expertise in providing best teaching and learning technique
  • Proficient in MS-Office (MS Word, Excel, PowerPoint)
  • Possess excellent Basic Administrative Service skills
  • Profound knowledge in dealing with the French speaking customers for product delivery issues
  • Highly skilled at explaining and clarifying material in a manner that students of varying levels can understand
  • Highly skilled at handling inbound and outbound calls.
  • Possess good knowledge in the usage of SAP
  • Proficient In French, German and English

Overview

3
3
years of professional experience

Work History

Welcome and Settlement Worker

Centre Francophone Du Grand Toronto
11.2022 - Current
  • Welcome, inform and guide new arrivals on the resources available across the country
  • Promote the services offered by other settlement organizations and partner institutions
  • Distribute information kits and answer questions from clients to help them in their integration process
  • Inform customers about the transport system, services available at the airport, travel security and connections, if necessary
  • Direct clients to other organizations, social services or help them find and use existing resources in their destination city
  • Participate in teamwork and provide support as needed
  • Compile information for statistical purposes

Administrative Assistant

Ricoh Canada(CO-OP)
07.2022 - 09.2022
  • Enter meter readings
  • Make bulk email uploads in Excel
  • Make inbound and outbound phone calls to customers to enter meter reads using Cisco Jabber
  • Associating the customer accounts to My Ricoh
  • Updating the contact information of the customer in Baan

Education

Office Administration Co-op Program -

St. Kateri Tekakwitha Adult Learning Centre
10.2022

Information and Communication Technology: The Digital Environment -

St. Kateri Tekakwitha Adult Learning Centre
08.2022

Master of Arts - French

University of Madras
12-2017

DELF B2 - French

Alliance Française Chennai
Chennai, INDIA
03-2016

Bachelor of Arts - French

Loyola College
04-2014

Deutsch B2.1 -

Goethe Institut
01.2014

Skills

  • Welcoming and Settlement Worker
  • Administrative Assistant-Meter Reader
  • Client advocacy
  • Refugee resettlement
  • Language proficiency
  • Government benefits assistance
  • Education system navigation
  • Teamwork
  • Attention to detail
  • Multitasking
  • Effective communication
  • Team collaboration

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Welcome and Settlement Worker

Centre Francophone Du Grand Toronto
11.2022 - Current

Administrative Assistant

Ricoh Canada(CO-OP)
07.2022 - 09.2022

Information and Communication Technology: The Digital Environment -

St. Kateri Tekakwitha Adult Learning Centre

Deutsch B2.1 -

Goethe Institut

Office Administration Co-op Program -

St. Kateri Tekakwitha Adult Learning Centre

Master of Arts - French

University of Madras

DELF B2 - French

Alliance Française Chennai

Bachelor of Arts - French

Loyola College
JAYANTH VIGNESH RAMALINGAM