Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SARA KAYAL

Hamilton,ON

Summary

Seeking to leverage extensive experience in supporting newcomers, fostering inclusion, and connecting clients to essential resources to contribute to a collaborative and supportive work environment

Overview

12
12
years of professional experience
2018
2018
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Settlement Worker in School

YMCA Hamilton, Brantford Burlington
10.2017 - Current
  • Establish and maintain contact with newcomer students and their families in order to determine their needs
  • Attended staff meeting with parents and students
  • Provided interpretation and translation support when needed
  • Provided information and orientation sessions on related settlement topics
  • Connected newcomers to resources within the community and provided information and Orientation in a group or one-on –one setting on the Ontario Education system to enhance the settlement process for newcomer families
  • Support schools in building an equitable, inclusive and welcoming space for Newcomer students
  • Assisted newcomers in filling out a variety of forms when required
  • Ensured that newcomers have a better understanding of their rights and duties as residence and permanent residence of Canada
  • In partnership with Fanshawe College and Laurie University, conducted information session to familiars’ students with Canadian culture, through games and presentations

Key Holder and Sales Associate

Nine West Canada
09.2017 - 06.2018
  • Managed work areas and maintained appropriate levels of inventory
  • Assisted in opening and closing of location, including cash handling and deposits
  • Manager on duty when the store manager and assistant manager were off duty
  • Provided excellent customer service, made refunds and exchanges as necessary

Front Desk Representative

Leon’s Furniture
11.2015 - 02.2016
  • Completing daily reports
  • Maintaining customer accounts
  • Responding to customer inquiries via phone and in person
  • Assisting customers with after sales service

Pharmacy Assistant/ Cashier

Mohawk Drug Mart
09.2012 - 05.2015
  • Responsible for filing and filling prescriptions
  • Responsible for front desk and handling transactions
  • Maintain inventory control
  • Preformed excellent customer service while assisting customers
  • Proficient in Fillware software

Paralegal Assistant

MAZO CHOWBAY Barristers & Solicitor
03.2014 - 04.2014
  • Assist with filing
  • Scanning and photocopying of confidential legal documents
  • Sort and distribute mail correspondence
  • Organizing files

Education

Bachelor of Applied Arts - Paralegal Studies

Humber College Institute of Technology and Advanced Learning

Diploma - Legal Administrative Assistant

Everest College of Business, Technology and Healthcare

Skills

Fluent in English and Arabic

Proficient with Microsoft Office Suite

Strong communication skills

Interpersonal skills

Knowledge of settlement and integration issues

Familiarity with community resources

Proficiency in interpretation and translation

Ability to provide information and orientation

Experience in providing support and guidance

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Certification

CPR (Cardiopulmonary Resuscitation), Canadian Red Cross, 04/25/23, 04/26/26

Timeline

Settlement Worker in School

YMCA Hamilton, Brantford Burlington
10.2017 - Current

Key Holder and Sales Associate

Nine West Canada
09.2017 - 06.2018

Front Desk Representative

Leon’s Furniture
11.2015 - 02.2016

Paralegal Assistant

MAZO CHOWBAY Barristers & Solicitor
03.2014 - 04.2014

Pharmacy Assistant/ Cashier

Mohawk Drug Mart
09.2012 - 05.2015

Diploma - Legal Administrative Assistant

Everest College of Business, Technology and Healthcare

Bachelor of Applied Arts - Paralegal Studies

Humber College Institute of Technology and Advanced Learning

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SARA KAYAL