SARA KAYAL
Hamilton,ON
Summary
Seeking to leverage extensive experience in supporting newcomers, fostering inclusion, and connecting clients to essential resources to contribute to a collaborative and supportive work environment
Overview
12
12
years of professional experience
2018
2018
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Settlement Worker in School
YMCA Hamilton, Brantford Burlington
10.2017 - Current
- Establish and maintain contact with newcomer students and their families in order to determine their needs
- Attended staff meeting with parents and students
- Provided interpretation and translation support when needed
- Provided information and orientation sessions on related settlement topics
- Connected newcomers to resources within the community and provided information and Orientation in a group or one-on –one setting on the Ontario Education system to enhance the settlement process for newcomer families
- Support schools in building an equitable, inclusive and welcoming space for Newcomer students
- Assisted newcomers in filling out a variety of forms when required
- Ensured that newcomers have a better understanding of their rights and duties as residence and permanent residence of Canada
- In partnership with Fanshawe College and Laurie University, conducted information session to familiars’ students with Canadian culture, through games and presentations
Key Holder and Sales Associate
Nine West Canada
09.2017 - 06.2018
- Managed work areas and maintained appropriate levels of inventory
- Assisted in opening and closing of location, including cash handling and deposits
- Manager on duty when the store manager and assistant manager were off duty
- Provided excellent customer service, made refunds and exchanges as necessary
Front Desk Representative
Leon’s Furniture
11.2015 - 02.2016
- Completing daily reports
- Maintaining customer accounts
- Responding to customer inquiries via phone and in person
- Assisting customers with after sales service
Pharmacy Assistant/ Cashier
Mohawk Drug Mart
09.2012 - 05.2015
- Responsible for filing and filling prescriptions
- Responsible for front desk and handling transactions
- Maintain inventory control
- Preformed excellent customer service while assisting customers
- Proficient in Fillware software
Paralegal Assistant
MAZO CHOWBAY Barristers & Solicitor
03.2014 - 04.2014
- Assist with filing
- Scanning and photocopying of confidential legal documents
- Sort and distribute mail correspondence
- Organizing files
Education
Bachelor of Applied Arts - Paralegal Studies
Humber College Institute of Technology and Advanced Learning
Diploma - Legal Administrative Assistant
Everest College of Business, Technology and Healthcare
Skills
Fluent in English and Arabic
Proficient with Microsoft Office Suite
Strong communication skills
Interpersonal skills
Knowledge of settlement and integration issues
Familiarity with community resources
Proficiency in interpretation and translation
Ability to provide information and orientation
Experience in providing support and guidance
undefinedCertification
CPR (Cardiopulmonary Resuscitation), Canadian Red Cross, 04/25/23, 04/26/26
Timeline
Settlement Worker in School
YMCA Hamilton, Brantford Burlington
10.2017 - Current
Key Holder and Sales Associate
Nine West Canada
09.2017 - 06.2018
Front Desk Representative
Leon’s Furniture
11.2015 - 02.2016
Paralegal Assistant
MAZO CHOWBAY Barristers & Solicitor
03.2014 - 04.2014
Pharmacy Assistant/ Cashier
Mohawk Drug Mart
09.2012 - 05.2015
Diploma - Legal Administrative Assistant
Everest College of Business, Technology and Healthcare
Bachelor of Applied Arts - Paralegal Studies
Humber College Institute of Technology and Advanced Learning
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