Summary
Overview
Work History
Education
Skills
Timeline
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Jasmeet Singh

Registered Optician And Contact Lens Fitter
Ottawa,ON

Summary

Diligent optician offers proven history of detailed customer engagement and care. Mentors and coaches assistants to perform job tasks and works closely with customers to help select eyewear. Considered valuable team member with good task prioritization and organizational skills.

Overview

7
7
years of professional experience
3
3
Languages

Work History

Licensed Optician

Costco
09.2023 - Current
  • Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses
  • Resolved customer complaints professionally and effectively to maintain positive client relationships.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences
  • Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit
  • Maximized visual acuity by skillfully adjusting eyeglasses for optimal fit and comfort.

Store Manager

Hakim Optical
06.2022 - 11.2022
  • Managed inventory control, cash control and store opening and closing procedures
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • Pushed sales up by 17% in 4 months and Google rating from 3.6 to 3.9 and striving for 5 star. Also, minimized redoes by 47%
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives

Licensed Optician

Hakim Optical
07.2019 - 08.2023
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit
  • Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands
  • Resolved customer complaints professionally and effectively to maintain positive client relationships.

Licensed Optician

Dr. Rita Louie and Dr. Benson Louie
01.2019 - 07.2019
  • As part of the 3 necessary O's supplying, preparing and dispensing optical products through the interpretation of prescriptions as an addition to the responsibilities of an intern Optician
  • Performed basic vision testing for new patients
  • Maintained inventory levels and accurate records of contact lenses and eyeglass frames
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing

Intern Optician

Lenscrafters
12.2017 - 01.2019
  • Making Adjustments and taking measurements for customers, Dispensing glasses working on aggressively busy retail floor with an ambition to build higher credits for the company
  • Paying close attention to details and always looking forward to learn something new from my mentors
  • Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction
  • Learned new catalog of items to present current options to patients

Education

Bachelor of Science - Honours Biology

University of Ottawa
Ottawa, ON

Advanced Diploma - Opticianry

Georgian College
Barrie, ON
01.2017 - 2018.08

Skills

    Thrives in a team orientated work place

Multi-tasking ability and prioritize tasks

Quick learner

Professionalism and strong work ethic

Relationship building and management

Team leadership and coaching

Problem solver

Active Listener

Staff training and development

Motivated

Positive customer relationship

Upselling

Positive attitude

Timeline

Licensed Optician

Costco
09.2023 - Current

Store Manager

Hakim Optical
06.2022 - 11.2022

Licensed Optician

Hakim Optical
07.2019 - 08.2023

Licensed Optician

Dr. Rita Louie and Dr. Benson Louie
01.2019 - 07.2019

Intern Optician

Lenscrafters
12.2017 - 01.2019

Advanced Diploma - Opticianry

Georgian College
01.2017 - 2018.08

Bachelor of Science - Honours Biology

University of Ottawa

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Jasmeet SinghRegistered Optician And Contact Lens Fitter