Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JASHANPREET KAUR

Surrey,BC

Summary

Highly organized and detail-oriented professional with experience in housekeeping and hospitality management. Proven track
record of successfully supervising and coordinating housekeeping operations in high-pressure environments. Committed to
providing exceptional customer service and creating a safe, clean, and pleasant environment for guests

Overview

3
3
years of professional experience

Work History

Front Store Supervisor

Shoppers Drug Mart
08.2024 - Current
  • Enhanced customer satisfaction by efficiently managing front store operations and addressing concerns promptly.
  • Trained new employees on store policies, procedures, and sales techniques, contributing to their success in the role.
  • Collaborated with management to devise strategies for achieving store targets and maximizing profitability.
  • Maintained a clean and organized store environment, ensuring optimal product presentation and easy navigation for customers.
  • Assisted customers with product inquiries, offering expert advice, recommendations, or alternatives when needed.
  • Managed cash handling procedures accurately, reconciling daily transactions and maintaining financial records in compliance with company policies.

Crew Member

Tim Hortons
07.2023 - 09.2024
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Cleaning Crew Member

AHS Building Maintenance Ltd
01.2022 - 03.2024
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.

Education

Associate of Arts - General Arts

Columbia College
Columbia College
12.2024

Skills

  • Goal Setting and Achievement
  • Merchandising Strategies
  • Scheduling Coordination
  • Store layout optimization
  • Customer complaint handling
  • Problem-solving skills
  • Cash Handling
  • Listening Skills
  • Hospitality services
  • Team Supervision

Languages

English
Punjabi
Hindi

Timeline

Front Store Supervisor

Shoppers Drug Mart
08.2024 - Current

Crew Member

Tim Hortons
07.2023 - 09.2024

Cleaning Crew Member

AHS Building Maintenance Ltd
01.2022 - 03.2024

Associate of Arts - General Arts

Columbia College

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JASHANPREET KAUR