Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Guoya He

Edmonton,AB

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front Store Supervisor

Panda Hut Express
06.2017 - 08.2023
  • Supervised daily operations, ensuring compliance with company policies and procedures.
  • Trained and mentored team members to enhance service quality and operational efficiency.
  • Maintained a clean and organized store environment, ensuring optimal product presentation and easy navigation for customers.
  • Enhanced customer satisfaction by efficiently managing front store operations and addressing concerns promptly.
  • Managed cash handling procedures accurately, reconciling daily transactions and maintaining financial records in compliance with company policies.

Assistant Store Manager

Real Fruit Bubble Tea
02.2016 - 03.2017
  • Led daily store operations, ensuring adherence to company standards and policies.
  • Oversaw customer service initiatives, enhancing guest satisfaction and loyalty programs.
  • Coordinated inventory control efforts, minimizing waste while maximizing product availability.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Education

Associate of Arts - Hospitality Management

Centennial College
Scarborough
08-2015

Skills

  • Goal setting and achievement
  • Health and safety compliance
  • Customer service
  • Problem-solving skills
  • Teamwork and collaboration
  • Multitasking and prioritizing
  • Willingness to learn
  • Attention to detail

Languages

English
Spanish
Chinese (Cantonese)
Chinese (Mandarin)

Certification

Early Childhood Education Orientation Course, Basecorp

10/2025

Childcare First Aid Training, Edmonton First Aid, 10/2025

Timeline

Front Store Supervisor

Panda Hut Express
06.2017 - 08.2023

Assistant Store Manager

Real Fruit Bubble Tea
02.2016 - 03.2017

Associate of Arts - Hospitality Management

Centennial College

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Guoya He