Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Varkaranrajveer Singh

Regina,SK

Summary

Personable and organized professional with positive, upbeat attitude. Possesses strong knowledge of customer service principles and retail operations, along with skills in inventory management and staff coordination. Committed to driving store success through excellent customer experiences and efficient store management.

Overview

5
5
years of professional experience

Work History

Front Store Supervisor

Shoppers Drug Mart
11.2023 - Current
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Trained new employees on store policies, procedures, and sales techniques, contributing to their success in the role.
  • Resolved customer complaints professionally, taking appropriate action to address their concerns while adhering to company guidelines.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Managed cash handling procedures accurately, reconciling daily transactions and maintaining financial records in compliance with company policies.
  • Enhanced customer satisfaction by efficiently managing front store operations and addressing concerns promptly.

Armed Security Officer

GardaWorld Cash Services
06.2022 - Current
  • Collaborated with team members to develop strategies for efficient route planning and timely deliveries.
  • Reduced risk during deliveries by consistently following company protocols and safety procedures.
  • Participated in simulated robbery drills to enhance response time and effectiveness during real-life situations.
  • Maintained accurate records of all transactions, ensuring proper documentation for further review.
  • Demonstrated attention to detail when counting currency, minimizing discrepancies between delivered amounts and client records.

Security Supervisor

SRG Security Resource Group
01.2020 - 06.2023
  • Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.

Sales Associate

7-eleven
10.2020 - 09.2021
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

Associate of Science - Computer Science

University of Regina
Regina, SK
05.2022

Skills

  • Team Building and Leadership
  • Operational Efficiency
  • Staff Training and Development
  • Goal Setting and Achievement
  • Health and safety compliance
  • Problem-Solving
  • Customer experience
  • Work Planning and Prioritization

Languages

English
Full Professional
French
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Front Store Supervisor

Shoppers Drug Mart
11.2023 - Current

Armed Security Officer

GardaWorld Cash Services
06.2022 - Current

Sales Associate

7-eleven
10.2020 - 09.2021

Security Supervisor

SRG Security Resource Group
01.2020 - 06.2023

Associate of Science - Computer Science

University of Regina

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Varkaranrajveer Singh