Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Rhythm Mehta

Winnipeg,Canada

Summary

A dedicated and hardworking professional with a background in customer service, management, and security. Dependable candidate excellent in organizational skills, with a proven ability to manage financial transactions, maintain store operations, resolve inquiries and build lasting relationships. Reliable and enthusiastic, ready to contribute to a fast paced environment and support company goals effectively. Punctual and communicative, committed to delivering personalized solution with a positive attitude.

Overview

4
4
years of professional experience

Work History

Front Store Supervisor

Shoppers Drug Mart
09.2024 - Current

• Supervise, guide, and support cashiers and merchandisers, ensuring compliance with store policies and procedures.

• Manage cash handling, inventory tracking, and loss prevention standards, including PC Optimum processes.

• Address customer inquiries, resolve issues (refunds, exchanges), and ensure a professional store image.

• Maintain clean, organized shelves with proper product rotation and set up promotional displays as directed.

• Make independent decisions to resolve issues and ensure customer satisfaction.

• Perform clerical, banking, and cashier tasks.

Team Leader (Supervisor)

DOLLARAMA
05.2024 - 09.2024
  • Supervised Daily operations, ensuring smooth workflow and efficient service
  • Managed cash responsibilities, including handling the store's safe and front tills
  • Assisted in managing and motivating team to meet store operations and goals
  • Handled customer inquiries and resolved issues promptly
  • Actively participated in all store tasks, include cashiering, merchandising, and overall store keep-up
  • Ensured compliance with store policies and health & safety regulations
  • Monitored inventory levels, restocked shelves, and maintained store merchandising standards

Security Supervisor

LOGIXX Security Inc
04.2024 - 08.2024
  • Supervised a team of security officers, ensuring adherence to security protocols and performance standards
  • Conducted regular patrols across various client sites, identifying and addressing security issues
  • Coordinated emergency responses and handled on-site incidents with efficiency
  • Reported security activities and incidents through clear, concise written reports
  • Assisted in training and mentoring new security personnel
  • Ensured compliance with client requirements and provided regular updates to the management

Customer Service Representative

Kochar Infotech
04.2022 - 04.2023
  • Helped customers with their questions, solved problems, and provided clear product information to ensure a smooth shopping experience.
  • Managed payments and transactions efficiently, making sure records were accurate and up-to-date.
  • Worked with different departments to ensure services were delivered on time, showing strong teamwork and communication skills.
  • Assisted in promoting sales by letting customers know about current offers and promotions.
  • Kept the workspace clean and organized, ensuring that products were well-stocked and displays looked appealing.

Store Manager

DEEP FASTENERS
01.2021 - 01.2023
  • Supervised a team of security officers, ensuring adherence to security protocols and performance standards
  • Conducted regular patrols across various client sites, identifying and addressing security issues
  • Coordinated emergency responses and handled on-site incidents with efficiency
  • Reported security activities and incidents through clear, concise written reports
  • Assisted in training and mentoring new security personnel
  • Ensured compliance with client requirements and provided regular updates to the management

Education

Bachelors - Business Administration

University of Winnipeg
Winnipeg, MB

High School - Commerce

Bhavan's SL Public School
Amritsar, Punjab
03.2023

Skills

  • Customer Relationship Building
  • Financial Transaction Management
  • Attention to detail
  • Leadership
  • Problem Solving
  • Communication
  • Conflict Resolution
  • Multitasking in High-Pressure Environments

Availability

Monday To Sunday : 8:00 am to 12:00 am

Tuesday & Thursday : Not available

Timeline

Front Store Supervisor

Shoppers Drug Mart
09.2024 - Current

Team Leader (Supervisor)

DOLLARAMA
05.2024 - 09.2024

Security Supervisor

LOGIXX Security Inc
04.2024 - 08.2024

Customer Service Representative

Kochar Infotech
04.2022 - 04.2023

Store Manager

DEEP FASTENERS
01.2021 - 01.2023

Bachelors - Business Administration

University of Winnipeg

High School - Commerce

Bhavan's SL Public School
Rhythm Mehta