Franklin Arinze
ON
Summary
Dynamic leader with a proven track record at Shoppers Drug Mart / Pharma Prix, adept in SAP and goal setting, optimizing operational efficiency and achieving significant cost savings. Skilled in fostering cross-functional team collaboration and implementing strategic resource management solutions to exceed business objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Store Supervisor
Shoppers Drug Mart / Pharma Prix
London, Ontario
10.2023 - Current
- Proactively managed daily operational capacity by analyzing sales data and identifying market trends, developing targeted strategies to optimize resource allocation, and meet business objectives.
- Coordinated team scheduling and training, ensuring optimal staff deployment, and continuous skill development to maintain high service standards.
- Implemented cross-functional communication protocols in the cash office, managing inventory tracking and staff monitoring to enhance operational efficiency and resource management.
- Developed and executed merchandising strategies that balanced customer experience with operational constraints, demonstrating adaptive problem-solving skills.
Customer Service and Capacity Management Represent
Liquor Control Board Ontario (LCBO)
London, Ontario
05.2023 - 09.2023
- Monitored and managed daily operational capacity by tracking stock levels and coordinating inter-branch stock transfers, ensuring continuous service delivery.
- Proactively communicated with management and customers to address service challenges, demonstrating strong problem-solving and stakeholder engagement skills.
- Developed comprehensive product knowledge to support efficient customer service and resource allocation strategies.
- Maintained precise inventory records and transaction management, contributing to overall operational efficiency and customer satisfaction.
Project Analyst Intern
Pelican Logistics Inc
01.2022 - 11.2022
- Proactively managed resource allocation by conducting comprehensive stakeholder and capacity analysis, identifying and resolving potential staffing gaps before they impacted project timelines.
- Developed real-time monitoring and reporting mechanisms using Excel and Power BI to track performance metrics, enabling timely communication with management about resource demands and potential bottlenecks.
- Collaborated across cross-functional teams to optimize workforce deployment, balancing internal staff and external contractor resources to maximize operational efficiency and minimize costs.
- Implemented process improvement recommendations by analyzing performance data, resulting in more streamlined resource allocation and enhanced service delivery strategies.
Junior Project Coordinator
Chosen Aluminum Company
11.2020 - 12.2021
- Managed complex inventory of over 600 SKUs using SAP S/4 HANA, demonstrating expertise in capacity planning and resource management across diverse operational requirements.
- Developed and maintained strong interdepartmental relationships, facilitating seamless communication and collaboration to ensure optimal resource utilization and project success.
- Negotiated supplier contracts and managed external contractor relationships, achieving $180,000 in cost savings while ensuring consistent service quality and meeting organizational objectives.
- Proactively identified and resolved scheduling challenges by continuously monitoring lead times, stock movements, and potential resource constraints.
Education
Degree Certificate - Business Management
Fanshawe College
London, ON12-2024
Bachelor of Science - Economics
Landmark University
Nigeria 12-2020
Skills
- Microsoft office
- SAP
- Asana
- Budgeting and financial planning
- Scheduling coordination
- Goal setting and achievement
Certification
- Certified Associate in Project Management( CAPM) 3966351 : Project Management Instituite
- Tableau for Data Visualization : Analyst Builder
Timeline
Front Store Supervisor
Shoppers Drug Mart / Pharma Prix
10.2023 - Current
Customer Service and Capacity Management Represent
Liquor Control Board Ontario (LCBO)
05.2023 - 09.2023
Project Analyst Intern
Pelican Logistics Inc
01.2022 - 11.2022
Junior Project Coordinator
Chosen Aluminum Company
11.2020 - 12.2021
- Certified Associate in Project Management( CAPM) 3966351 : Project Management Instituite
- Tableau for Data Visualization : Analyst Builder
Degree Certificate - Business Management
Fanshawe College
Bachelor of Science - Economics
Landmark University
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