Japperteet Singh
Brampton,ON
Summary
Experience working within a cross-functional team displaying strong problem-solving skills and a team player mindset. Demonstrated systematic problem-solving in identifying, prioritizing, communicating, and resolving quality issues. Maintained strong working relationships with clients showcasing a clear understanding of their specific needs and expectations demonstrating excellent interpersonal skills. Languages: English, Hindi, Punjabi. Drives own vehicle to relocate.
Overview
3
3
years of professional experience
Work History
CABLE SERVICE AND INSTALLATION TECHNICIAN
Intek Communications Inc.
11.2022 - 11.2023
- I worked at Intek Communications Inc
- As a Residential Field Technician (Toronto area)
- Job Responsibilities: - Install and test cable equipment such as internet modems, phone modems, Ignite, high definition and standard TV boxes, decoders, signal amplifiers, splitters, etc
- Diagnose and/or correct all technical problems (cable television, high-speed internet, and home phone) to the satisfaction of the customer and in accordance with the company specifications at the subscriber’s premises
- Connect, disconnect, and relocate cable outlets
- Install and repair aerial cable drops
- Install and service fiber optic cable
- Climb heights and work on ladders/poles
- Report and communicate with other company personnel for proper completion of installation/service orders.
WAREHOUSE ASSOCIATE
PUROLATOR
06.2022 - 12.2022
- The job responsibilities were loading and unloading the trailer which included the heavy lifting of up to 70lbs.
Clerk
CITY CARE BUILDERS
04.2021 - 10.2021
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
CERTIFICATE DIPLOMA IN ELECTRICAL TECHNIQUES -
HUMBER COLLEGE
08.2022
Certificate diploma in Mechanical Techniques -Millwright -
Humber College
12.2021
High school -
Central Public School - Ghuman, Punjab, India
03.2020
Skills
- Customer Service
- Problem Analysis
- Software configuration
- Job Planning
- Diagnostic abilities
- Quality Assurance
- Project Management
- Hardware assembly
- Telecommunications
- Emergency Response
- Following safety practices
- Customer Relations
Security And Safety Related Certifications
- Use of Force
- First Aid
- WHMIS
- Fire Safety
- Indigenous Awareness
- Note taking and report-writing
- Computer safety Awareness
- Customer Service
- Diversity Awareness
- Field Level Risk Assessments
- Mental Health Awareness
- Workplace Violence and Harassment
- Human Right Training
- Customer Service Standards Training
- Fire Safety and High-Risk Building
- Slip Trip and fall
- Workplace Respect
Training
- Took field training for a residential field technician for almost 2 months.
- Attend Cable College and also took the SCTE Learning and Development exam.
Timeline
CABLE SERVICE AND INSTALLATION TECHNICIAN
Intek Communications Inc.
11.2022 - 11.2023
WAREHOUSE ASSOCIATE
PUROLATOR
06.2022 - 12.2022
Clerk
CITY CARE BUILDERS
04.2021 - 10.2021
CERTIFICATE DIPLOMA IN ELECTRICAL TECHNIQUES -
HUMBER COLLEGE
Certificate diploma in Mechanical Techniques -Millwright -
Humber College
High school -
Central Public School - Ghuman, Punjab, India
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