Sandeep Singh
Brampton
Summary
Detail-oriented and certified Security Guard adept at performing all patrol duties, providing safety inspections, and maintaining all-time great client satisfaction. Effective communicator with well-developed surveillance and safety management skills. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 2 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Rogers Technician
Intek Communications Inc.
07.2022 - 01.2024
- Diagnose and/or correct all technical problems (Basic, Hi-Speed Internet, DTV and Home Phone) to e satisfaction of customer and in accordance with company specifications
- Install Cable Television services and products in accordance with established Installation Standards
- Complete Company documentation pertaining to calls in accordance with department processes and standards
- Complete all service change requests in timely professional manner
- Required to be knowledgeable of and adhere to all applicable health and safety regulations, both legislatively mandated and as outlined in company policy
- Driving Company vehicle daily in town for reaching customers.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Security Concierge
Duke's Royal Guard Inc.
02.2021 - 06.2022
- Maintain the front desk's concierge book to provide residents with access to relevant information about the premises and the procedures
- Offering friendly and efficient service to residents of the building, handling challenging situations with ease
- Receive deliveries, and send reminders to the residents to collect them
- Facilitate residents requests for amenity room bookings and for the gym bookings
- Draft reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities
- Answer all incoming calls and respond to the emails from the residents
- Complete full building patrols every two hours to spot and investigate concerns
- Place necessary outgoing calls to verify alarms and dispatch proper authorities
- Check identification of persons entering and exiting the facility to eliminate unauthorized visitors.
Asset Protection and Loss Prevention Associate
Hudson's Bay Distribution Centre
05.2020 - 01.2021
- Greeted all visitors, contractors, and vendors at the front desk
- Issued temporary/visitor badges, and verified badges of current employees
- Answered all incoming calls to the company and transferred them to the appropriate people
- Dealing with all emergencies, monitoring alarm systems, informing the fire department to bypass the alarms in case of construction being done in the building
- Performed floor audits and reported any deficiencies to the ICQA department to perform a cycle count regarding the shortage or overage of inventory
- Conducted investigations on missing items in customer's orders and responded back to the customer service with the findings and evidence
- Managed and coordinated inbound/outbound deliveries
- Investigated any thefts in the warehouse, and reported to the property manager with all the findings and video footage
- Experienced actual fire alarm, evacuated the building and took other appropriate measures.
Retail Security Guard
Peregrine Protection Ltd.
04.2020 - 10.2020
- Conducted the site patrols regularly in a busy retail building to maintain order and establish presence
- Monitored and authorized entrance of vehicles or people in the property
- Directed all the visitors to the appropriate floor and helped them with the directions
- Reported to all emergencies and burglar alarms
- Communicated on two-way radio with other security personnel and the supervisors
- Secured all exits, doors and windows after end of operations
- Ensured the safety of the customers and all the employees working in the building
- Removed wrongdoers or trespassers from the area and called the police whenever required.
Education
Associate of Arts - Hotel Management
Cambrian College
Brampton, ON01.2022
High School Diploma -
Guru Nanak Foundation School
Punjab, India05.2019
Skills
- Customer service
- Microsoft office
- Verbal and written communication
- Security Equipment
- Two-way radio communication
- Dealing with emergencies
- Experience in driving
- System Installation
- Operations Monitoring
- Equipment Repair
- Stress Tolerance
- Lost and Found Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- CMRT - Certified Maintenance and Reliability Technician
- Security License - July 26, 2025
- Driver License - G Class
- Forklift operator - August 5, 2026
- Smart Serve
Additional Information
Available Full-time
Work Permit
Timeline
Rogers Technician
Intek Communications Inc.
07.2022 - 01.2024
Security Concierge
Duke's Royal Guard Inc.
02.2021 - 06.2022
Asset Protection and Loss Prevention Associate
Hudson's Bay Distribution Centre
05.2020 - 01.2021
Retail Security Guard
Peregrine Protection Ltd.
04.2020 - 10.2020
Associate of Arts - Hotel Management
Cambrian College
High School Diploma -
Guru Nanak Foundation School
- CMRT - Certified Maintenance and Reliability Technician
- Security License - July 26, 2025
- Driver License - G Class
- Forklift operator - August 5, 2026
- Smart Serve
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