Summary
Work History
Education
Skills
Languages
Software
Affiliations
Interests
Work Preference
Quote
Work Availability
Timeline
Overview
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Aryan Gangotra

12-84 Westcomb Crescent Charlottetown,PEI

Summary

Dedicated and collaborative team player with a proven ability to communicate effectively with customers and provide accurate product information.

Results-oriented Customer Support professional with over 2 years of experience, demonstrating a consistent track record of excellence in customer service and effective selling techniques. Exceptional skills in customer service, adept at establishing and maintaining strong business relationships to enhance customer satisfaction. Highly adaptable and growth-focused individual with excellent interpersonal skills. Proficient in computer operations, quickly learning new software systems. Demonstrated ability to multitask, prioritize jobs effectively, and work under tight deadlines. Self-motivated with a strong desire to succeed and achieve goals. Advanced proficiency in Microsoft Office applications (Word, Excel, and PowerPoint). Able to work independently or collaboratively in a team-based setting. Fluent in English (reading, writing, and speaking). Outstanding phone etiquette with strong verbal and written communication skills. Quick learner with the ability to adapt to new environments rapidly. Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research and time management skills. Solid history of success in fast-paced call centers.

Work History

Customer Care Representative-Rogers

INBOUND-OUTBOUND SOLUTIONS
04.2022 - Current
  • Tenure: Multiple years
  • Provided exceptional customer support and retention services, showcasing effective communication skills
  • Successfully implemented selling techniques to retain customers and enhance overall satisfaction

Painting Buildings

Students Works
  • Tenure: Seasonal Summers Job
  • Demonstrated strong work ethic and attention to detail in completing painting projects

Overnight Stock-Up Crew

Sobeys in Stratford
  • Tenure: Seasonal Summers
  • Played a crucial role in the efficient stocking and organization of merchandise during summer months

Crew Member

McDonald’s at University Ave.
  • Tenure: One-year
  • Contributed as a key team member in providing excellent customer service in a fast-paced environment

Education

BBA - Marketing

Holland College
Prince Of Wales Campus, 281 Kent St, Charlottetown
09.2024 - Current

High School Diploma -

CT Polytechnic College
08.2017 - 01.2021

High school graduate -

Police DAV School

Skills

  • First Call Resolution
  • Billing Coordination
  • Custom Order Management
  • Data Entry
  • Customer Service
  • Problem Resolution
  • Conflict Mediation
  • Inbound Customer Service
  • Order Processing
  • Customer Relations
  • Brand Representation
  • Customer Retention

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Software

SOLIDWORKS

AutoCAD

Microsoft SUITS

Affiliations

  • Great at Chess, and confident on my Computer skills

Interests

Basketball

Chess

Trading & Wealth

Work Preference

Important To Me

Career advancement

Quote

The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

BBA - Marketing

Holland College
09.2024 - Current

Customer Care Representative-Rogers

INBOUND-OUTBOUND SOLUTIONS
04.2022 - Current

High School Diploma -

CT Polytechnic College
08.2017 - 01.2021

Painting Buildings

Students Works

Overnight Stock-Up Crew

Sobeys in Stratford

Crew Member

McDonald’s at University Ave.

High school graduate -

Police DAV School

Overview

3
3
years of professional experience
4
4
years of post-secondary education
Aryan Gangotra