Summary
Overview
Work History
Education
Skills
Timeline
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JANVI BAGDAWALA

Scarborough,ON

Summary

  • Motivated Business Administration student with a strong academic background.
  • Passionate about applying strategic principles to drive growth.
  • Seeking hands-on experience in a dynamic organization.

Overview

4
4
years of professional experience

Work History

Store Supervisor

The Social Brew Cafe
12.2023 - Current
  • Increased sales by offering purchase advice and promoting additional products.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Consistently achieved monthly sales goals by providing product recommendations and enrolling new clients.
  • Retained excellent client satisfaction ratings through exceptional service delivery.
  • Trained and mentored new sales representatives.

Certified Barista

Starbucks Toronto,Ontario
09.2022 - Current
  • Ensured smooth service through task prioritization.
  • Retained customers with engaging coffee conversations.
  • Increased efficiency by mastering brewing methods.
  • Delivered quality beverages quickly for satisfaction.

Crew Member

Barburittos
05.2022 - 08.2022
  • Proficient in delivering excellent customer service consistently.
  • Skilled in multitasking and adapting to fast-paced environments.
  • Committed to maintaining hygiene and safety standards.
  • Experienced in handling transactions and preparing menu items efficiently.

Account Manager

Gemius
05.2020 - 10.2021
  • Increased client satisfaction by addressing needs promptly.
  • Maintained client retention through exceptional customer service.
  • Managed diverse accounts with timely communication and resolution.
  • Resolved escalated issues, preserving valuable client relationships

Education

Post Graduation - Project Management

Centennial College
August 2023

Post Graduation - Business Administration

York University
August 2022

Bachelor’s - business administration in Marketing

S.D.J International College
July 2021

Skills

  • Project Planning
  • Flexible and adaptive
  • Client engagement
  • Socially Savvy
  • Efficient Multi-Tasker
  • Problem Solving
  • Logical and Analytical thinking skills
  • Leadership
  • Excellent Communication

Timeline

Store Supervisor

The Social Brew Cafe
12.2023 - Current

Certified Barista

Starbucks Toronto,Ontario
09.2022 - Current

Crew Member

Barburittos
05.2022 - 08.2022

Account Manager

Gemius
05.2020 - 10.2021

Post Graduation - Project Management

Centennial College

Post Graduation - Business Administration

York University

Bachelor’s - business administration in Marketing

S.D.J International College
JANVI BAGDAWALA