Janelle Buholzer
Support Worker
Surrey,BC
Summary
To attain employment in the Mental Health and Addiction sector
Overview
7
7
years of professional experience
9
9
Certifications
Work History
Support Worker/Community Outreach Worker
RainCityHousing
Vancouver, BC
12.2020 - Current
- Do daily data entries
- Helped the residents with their appointments and daily tasks
- Managed and administered client's medications
- Help residents maintain a clean and safe space
- Have professional and appropriate communication with all internal and external community resources, health care teams and service providers
- Encouraging different practices of harm reduction through all my work
- Upholding client confidentiality through all areas of the work
- Using my personal life experience in homelessness and substance abuse struggles to build stronger connections with folks in and around the community
- Advice clients on harm reduction methods
- Outreach clients to appointments, grocery shopping and any personal needs while driving and interacting with safety and care
- Deescalate incidents with and between clients and non-residents as-well as between clients and service providers.
Residential Support Worker
Phoenix Society/ Rising Sun
01.2019 - 01.2021
- Food preparation/ drinks
- Cleaning the office space and the kitchen etc
- Answering phone calls and making appointments
- Office work handling all documents and computer files
- Reading and reviewing private personal records while keeping confidentiality
- Handled the residents' weekly allowances
- Managed all Faxes, scans, photocopying and printing
- Complex problem solving
Monitor-Night and Day Recovery
House
01.2017 - 01.2019
- Managed and facilitated morning and afternoon groups
- Maintained a clean, safe and healthy living environment
- Conducted client intakes
- Daily reminder to the clients of good hygiene
- Administer and monitor medication
- Assisted their family and doctors or nurses to help assure the clients succeed in society
- Helping the clients move to and or adjust to second stage housing
- Assisting them in access to all other outside resources that will be useful to their new way of living.
Education
High School Diploma -
W.L. Seaton Secondary School
Vernon, BC 05.2001 -
Skills
5 years life experience in homelessness and addictionundefined
Certification
Class 5 Drivers License
Timeline
Food Safe
11-2022
Non Violent Crisis Intervention Training
11-2021
Vat Trained
03-2021
Managing Hostile Interactions
02-2021
Medical Training
01-2021
Class 5 Drivers License
12-2020
Support Worker/Community Outreach Worker
RainCityHousing
12.2020 - Current
First Aid
03-2020
Administering Naloxone Training
01-2020
Residential Support Worker
Phoenix Society/ Rising Sun
01.2019 - 01.2021
Monitor-Night and Day Recovery
House
01.2017 - 01.2019
High School Diploma -
W.L. Seaton Secondary School
05.2001 -
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