Zoe Gill
Vancouver,BC
Summary
Dedicated and experienced addiction support worker with a proven ability to deliver comprehensive care and support to clients in addiction and recovery. Brings 5 years of experience as an energy healer, utilizing therapies rooted in yoga principles and practices. Skilled in client advocacy, active listening, and possessing excellent communication skills that foster comfort. Proficient in ensuring facility safety, conflict resolution, and crisis intervention. Demonstrated expertise in liaising with management an collaborating with the interdisciplinary teams. Committed to promoting recovery and well-being in addiction treatment settings, with a willingness to assume additional responsibilities to achieve team goals.
Overview
11
11
years of professional experience
Work History
Clinical Support Worker
Pacifica Treatment Centre
10.2023 - Current
- Engaged positively with diverse populations, tailoring communication styles according to individual needs and preferences while maintaining cultural sensitivity throughout all interactions.
- Collaborated with clinicians and primary healthcare professionals in supporting client healthcare needs and interdisciplinary team efforts.
- Oversaw the admission and orientation procedures for new clients, involving data collection, documentation completion, and collaboration with pharmacy personnel to obtain medication information.
- Managed medication orders and facilitated proper medication delivery for clients through effective liaison with pharmacy.
- Enforced house rules and routines, managed bedtime and wake-up schedules, and performed room searches to maintain safety.
- Provided empathy and support to clients facing emotional difficulties.
- Demonstrated commitment to ongoing professional development through active participation in relevant training opportunities and workshops.
Advanced Integrated Energy Healer
Self-employed
01.2018 - Current
- Facilitated clients in integrating their physical, emotional, mental, and spiritual aspects, fostering a deeper comprehension of behavioral patterns and effective transformation.
- Focused on somatic work with a trauma informed approach.
- Provided guidance to clients on various tools aimed at soothing the nervous system and enhancing self-regulation skills.
- Introduced methods such as meditation, guided imagery, and breathing exercises to enhance personal development.
Outreach Worker
Pacifica Treatment Centre
09.2023 - 06.2024
- Connected individuals to appropriate resources through comprehensive assessments, referrals, and followups.
- Provided both physical and emotional support to clients by accompanying them to appointments and assisting them with other needs that arose.
- Served as a liaison between clients and service providers, ensuring clear communication of needs and expectations while maintaining client confidentiality at all times.
Temporary Systems Navigator
Pacifica Treatment Centre
01.2024 - 02.2024
- Coordinated and provided safe, timely, efficient, equitable and community member-centered care and support.
- Provided community members with relevant community services and resource information.
- Synchronized support services to ensure a seamless transition from residency to community life, including finding housing for residents when necessary.
- Identified and provided necessary information on social, economic, and educational services in the community to meet the diverse needs of community members.
- Accompanied community members on outings such as emergency appointments and housing.
- Attend weekly Clinical Rounds, Department, and All Staff Meetings.
Supervisor/product developer
Serf to Surf
09.2013 - 07.2014
- Helped to create and produce healing balms and salves
- Oversaw day to day communication with customers.
Education
Community Support Worker Diploma -
Insignia College
09.2023
Basic Counselling Skills -
Vancouver Community College
Vancouver, BC04.2023
Tibetan Heart Yoga Teacher Training (300 Hours)
Padmanjali Yoga
Gabriola, BC12.2019
Diploma in Advanced Integrative Energy Healing -
Langara College
Vancouver, BC05.2018
Certificate in Yoga Teacher Training (200 hrs) -
Salt Spring Centre of Yoga
Salt Spring Island, BC08.2017
Skills
- Over 5 years of experience in both volunteering and as a Support Worker in addictions
- Proficient in empathetic listening and providing support tailored to clients dealing with substance use
- Knowledgeable of community resources and services
- Adheres to professional ethics and maintains appropriate boundaries with clients
- Skilled at managing crisis situations, ensuring the safety and well-being of clients
- Proficient in comprehending the complex dynamics of addiction, including the recognition of addiction patterns, identifying triggers, and developing effective coping strategies for clients
Volunteer Experience
- Pacifica Treatment Centre, 2013 - 2016 and 2023
- The Vancouver Eating Disorder Clinic, 2016 - 2017
- St Paul's Hospital, 2016 - 2017
- Salvation Army, Belkin House, 2013 - 2014
- Three Jewels Vancouver, 2013 - 2014
Training
- CSW Practicum - Pacifica Treatment Centre (160 hrs) 2023
- Intro to Gender Diversity - Expanded 2024
- Diversity, Equity, and Inclusion Essential - Through an Anti-Racism Lens 2024
- Provincial Violence Prevention for Medium and High Risk Departments- 8 Modules 2024
- Naloxone Training 2024
- Provincial Peer Support Worker Training Curriculum 2024
- Safe, Respectful, Quality Care: Implementing B.C.'s Supportive Recovery Standards 2024
- Occupational First Aid Level 1 2023
- FOIPPA Foundations Privacy and Access Fundamentals 2023
- Non-Violent Crisis Intervention 2023
- WHMIS 2023
- SafeCheck Advanced Food Safety Certificate 2023
- Pandemic Awareness 2023
- OFA Level 1 2023
- GBA+ - Privacy and Information Sharing 2023
- WHMIS (Workplace Hazardous Materials Information System) 2023
- Occupational Health and Safety Awareness (OHSA) 2023
- Autism Community Workshop - Neurodiversity in the Workplace 2023
- Mental health first aid Canada basic/standard training 2023
- Applied suicide intervention training (ASIST) 2023
- Supporting individuals through valued attachments (SIVA) 2023
- Emergency First Aid 2022
Timeline
Temporary Systems Navigator
Pacifica Treatment Centre
01.2024 - 02.2024
Clinical Support Worker
Pacifica Treatment Centre
10.2023 - Current
Outreach Worker
Pacifica Treatment Centre
09.2023 - 06.2024
Advanced Integrated Energy Healer
Self-employed
01.2018 - Current
Supervisor/product developer
Serf to Surf
09.2013 - 07.2014
Community Support Worker Diploma -
Insignia College
Basic Counselling Skills -
Vancouver Community College
Tibetan Heart Yoga Teacher Training (300 Hours)
Padmanjali Yoga
Diploma in Advanced Integrative Energy Healing -
Langara College
Certificate in Yoga Teacher Training (200 hrs) -
Salt Spring Centre of Yoga
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