Aisha Clewis Malone
Oakland
Summary
Compassionate and experienced worker with 10 plus years experience working with a diverse population. Skills and problem solving with the track record of of working with a diverse community from all different types of backgrounds.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Community Health Worker
Institute on Aging
04.2024 - 02.2025
- Providing home care to a clientele that consists of dementia Alzheimer's
- Providing services such as cooking cleaning for the elderly and disabled as well as providing a support with ADLs
Front Desk Clerk
Tenderloin Neighborhood Development Corporation
08.2022 - 10.2023
- Daily visitor interactions; greeting, documentation, phone calls and directing of 50+ daily visitors
- Security surveillance monitoring and environmental checks to ensure safety and sufficiency
- Mindful practices including crisis de-escalation & supportive involvement w/ LGBQT community
Home Caregiver
HomeBridge
08.2016 - 01.2022
- Building rapport and providing medical and social assistance for 3+ clients weekly
- Care planning, medical documentation, and medication management on a daily basis
- Mental and emotional support; exposure with mental health and geriatric population
Personal Assistant
HOMESOLUTIONS
01.2014 - 08.2019
- Entrusted to handle confidential and sensitive health information w/ HIPAA compliance
- Managed large range of social services: family/pet aid, phone call screening, client financials, etc
Education
African-American Studies
Laney College
Oakland, CA06.2006
High School -
Castlemont High School
Oakland, CA01.1994
Skills
- Intake
- Yardi
- Medication Administration
- Hospitality
- Security
- Retail sales
- Procurement
- Case Management
- Memory care
- LIHTC
- Senior Care (10 years)
- Assisted living
- Word processing
- Google Docs
- Computer skills (8 years)
- Care Planning & Medical Documentation & Home Care & Pet Care
- Cleaning Experience
- Conflict management (10 years)
- Property management
- Typing
- Writing skills
- Clerical experience
- Home care
- Home & community care
- Customer service
- Hospice Care
- Microsoft Office (Word, Excel, PowerPoint)
- Sales
- Caregiving (10 years)
- Leadership
- Fair Housing regulations
- Data management
- Microsoft Outlook
- Microsoft Word
- Guest services
- Harm reduction
- SAS
- Office experience
- POS
- Laundry
- Organizational skills
- Social work
- Marketing
- Communication skills
- Personal assistant experience
- Front desk
- Supervising experience
- Clerical front desk, office management, and hospitality
- Janitorial experience
- Time management
- Administrative experience (5 years)
- Care plans
- Computer Literacy
- Customer Service, Guest Service, Property Management
- Cash handling
- Filing
- Addiction counseling
- Problem solving (10 years)
- Community-based resources
- Excellent communication
- Critical thinking
- Teamwork and collaboration
- Friendly, positive attitude
Certification
BLS Certification
Timeline
Community Health Worker
Institute on Aging
04.2024 - 02.2025
Front Desk Clerk
Tenderloin Neighborhood Development Corporation
08.2022 - 10.2023
Home Caregiver
HomeBridge
08.2016 - 01.2022
Personal Assistant
HOMESOLUTIONS
01.2014 - 08.2019
High School -
Castlemont High School
African-American Studies
Laney College
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