Summary
Overview
Work History
Education
Skills
Certification
Costaccounting
Teammanagement
Awards
Languages
Accomplishments
Coaching and Playing Soccer, Playing Chess
Timeline
Generic

James Idoko

Winnipeg,Canada

Summary

A strategic thinker and financial expert in cost accounting, management accounting and general financial services with over 10 years of experience in financial management, cost accounting, accounting reviews/internal control with proficiency in Microsoft excel and accounting software such as QuickBooks and SAP, seeking employment in an esteemed organization.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Accounting Coordinator

Assiniboine Credit Union
05.2022 - Current

Service Supervisor (CSR2), Government of Manitoba Tracing

24-7Intouch
04.2021 - 04.2022

Accounts Manager

Uniglobe Engineering & Construction Limited
08.2015 - 02.2021

Finance & Admin Clerk

Standard Chartered Bank
11.2007 - 08.2015

Education

Master’s Degree in Banking & Finance -

Rivers State University
12.2009

Bachelor’s degree in accounting -

Ahmadu Bello University
12.2000

Skills

  • Client Service and Accounting Services
  • Provided friendly, smart, and exceptional financial advisory services, leveraging technology for efficient financial solutions
  • Managed service team with good knowledge of service methodologies and operational principles, engaging in teams and workforce management, scheduling, adherence and reporting
  • Ensure day-to-day service activities were followed in accordance with set standard, verifying and recording transactions
  • Processed invoices, expense reports and ensured clients payments are in line with standards
  • Applied strong personal skills set in computer applications, Microsoft Windows, Microsoft Office, and accounting software such as QuickBooks and SAP
  • Managed an average of 50 weekly inquiries, promptly resolving escalations professionally
  • Purposely engage clients, identifying needs and providing solutions by selling financial solutions to clients
  • Managed member service team ensuring high client quality service, operational efficiency and client satisfaction
  • Experienced with managing successful client/member relationships
  • Managed multiple assignments with deadlines and motivated a large and diverse team of staff
  • Forecast call volumes and manpower requirements for team and engage with directorate and Human Resources for appropriate recruitments
  • Customer Focus

Certification

  • Project Management Certification – Google - 2023
  • Canadian Investment Funds Course Certificate (CIFC) - IFSE Institute, Canada – 2023
  • Credit Risk Certificate, Moody's/Standard Chartered Bank, Kuala Lumpur, Malaysia - 2018
  • Accounting Compliance & Risk (ACR)Certification, Lagos, Nigeria -2014
  • Chartered Accountant – Institute of Chartered Accountants of Nigeria - 2014

Costaccounting

  • Regularly reviewed accounts and reconciled financial discrepancies.
  • Strategically engaged with commercial and business banking clients, conducting risk profile reviews.
  • Work with other team members to provide financial advisory to clients.
  • Managed general ledger entries, account receivables and account payables.
  • Applied forecasting and schedule processes and reports, also monitored and
  • Assessed, reviewed, and processed client’s investments and financial credit requests, ensuring an excellent client experience.
  • Communicated performance, business strategy, and financial reviews to top management.
  • Articulated payment schedules and organized daily and weekly shifts for efficient service.
  • Generated client activity reports and transmitted them ahead of review sessions.
  • Proficient in Credit Structures and Risk Management.

Teammanagement

  • Built professional relationships with co-workers and other departments, offering insights for systems improvements.
  • Support management by carrying out financial analysis applied in planning and decision making for the organisation.
  • Providing accounting reports and support to auditors and tax officers for auditing activities and tax returns.
  • Ensured efficient operations adhering to corporate controls and regulatory compliance.
  • Maintained adherence to Know Your Client (KYC) requirements, AML/FINTRAC risk, and operational risk management, handling confidential and sensitive information.
  • Took actions to influence quality of work, service levels, complaint resolution, staffing, etc. Analyzing relevant real-time reports/dashboards, along with on-site observation to determine areas of improvement and the appropriate plan of action.
  • Monitored live and periodic reviews such as weekly and monthly reviews, ensuring compliance with internal controls and accounting regulations and standards.
  • Developed Service Standards for team Leads for management and coaching Advisors for competencies, and provide overall leadership to the team and organization, through effective teamwork, communication, innovation, and dedication
  • Consistently ensured member inquiries and requests for information, are completed accurately and efficiently.
  • Managed risk by following standard processes and control measures for financial reporting.

Awards

  • Award of Excellence – Assiniboine Credit Union, Oct. 2022
  • Trusted Professional Advisor Award – Standard Chartered bank, August 2013

Languages

English
Full Professional

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].
  • Supervised team of [Number] staff members.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].

Coaching and Playing Soccer, Playing Chess

Local Championship Tournaments

Timeline

Accounting Coordinator

Assiniboine Credit Union
05.2022 - Current

Service Supervisor (CSR2), Government of Manitoba Tracing

24-7Intouch
04.2021 - 04.2022

Accounts Manager

Uniglobe Engineering & Construction Limited
08.2015 - 02.2021

Finance & Admin Clerk

Standard Chartered Bank
11.2007 - 08.2015

Master’s Degree in Banking & Finance -

Rivers State University

Bachelor’s degree in accounting -

Ahmadu Bello University
  • Project Management Certification – Google - 2023
  • Canadian Investment Funds Course Certificate (CIFC) - IFSE Institute, Canada – 2023
  • Credit Risk Certificate, Moody's/Standard Chartered Bank, Kuala Lumpur, Malaysia - 2018
  • Accounting Compliance & Risk (ACR)Certification, Lagos, Nigeria -2014
  • Chartered Accountant – Institute of Chartered Accountants of Nigeria - 2014
James Idoko