Summary
Overview
Work History
Education
Skills
Timeline
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James Buckley

Whites Lake,Canada

Summary

Experienced with document processing and regulatory compliance in passport services. Utilizes strong problem-solving skills to address and resolve application discrepancies. Track record of ensuring accurate and timely processing while maintaining adherence to legal standards.

Overview

29
29
years of professional experience

Work History

Passport Officer

ESDC
08.2022 - Current
  • Acting Team Leader
  • Conducted interviews with applicants to verify their identity and resolve any inconsistencies within their applications.
  • Reduced errors in passport issuance by thoroughly verifying applicant information and ensuring proper documentation.
  • Maintained accurate records of all processed applications, ensuring data integrity for future reference and auditing purposes.
  • Maintained confidentiality of applicant information by adhering to strict privacy policies and regulations.
  • Managed high-volume workloads while maintaining strict deadlines, prioritizing tasks based on urgency and importance.

Store Manager

Bulk Barn
08.2017 - 08.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.

Manager

Walmart
07.1996 - 08.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

J L Isley
Halifax, NS
06-1996

Skills

  • Professionalism and integrity
  • Teamwork and collaboration
  • Stress tolerance
  • Document verification
  • Data entry proficiency
  • Teamwork
  • Problem-solving

Timeline

Passport Officer

ESDC
08.2022 - Current

Store Manager

Bulk Barn
08.2017 - 08.2022

Manager

Walmart
07.1996 - 08.2017

High School Diploma -

J L Isley

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James Buckley