Jaden Gregory
Barrington,NS
Summary
Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills. Experienced in customer service, multitasking, and time management. Committed to providing every customer with a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bell Aliant Representative
Bell Aliant
Shelburne, Nova Scotia
02.2020 - 01.2022
- Provided customer service by answering product and service related questions.
- Assisted customers with order placement, returns, exchanges, and refunds.
- Processed payments using point of sale system software.
- Answered phone calls and directed them to appropriate personnel.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Hotel Front Desk Clerk
Comfort Inn
Halifax, Nova Scotia
10.2016 - 12.2019
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Conducted regular audits of front desk operations to ensure compliance with established standards.
- Maintained up-to-date knowledge of hotel products, services, pricing plans and policies.
- Managed cash drawer according to established accounting guidelines.
- Balanced end-of-shift reports on a daily basis to ensure accuracy of transactions.
Education
High School Diploma -
Shelburne Regional High School
Shelburne, NS06-2011
Some College (No Degree) - Continuing Care
NSCC
Skills
- Customer Relations
- Decision-Making
- Recordkeeping
- Task Prioritization
- Supervision and leadership
- Public Speaking
- Communication
Certification
CPR/AED Level C, August 2024
Food Safety Certificate, October 2024
WHMIS, September 2024
References
References available upon request.
Timeline
Bell Aliant Representative
Bell Aliant
02.2020 - 01.2022
Hotel Front Desk Clerk
Comfort Inn
10.2016 - 12.2019
High School Diploma -
Shelburne Regional High School
Some College (No Degree) - Continuing Care
NSCC
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