Ivan Rivera
Ottawa,ON
Summary
A Licensed Paralegal who thrives in high-stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.
Most importantly, I am motivated to continually improve and extend my skills and knowledge to attain increased responsibility and opportunities for professional growth.
Overview
4
4
years of professional experience
Work History
Accident Benefits Administrator
MG Law
04.2022 - Current
- Managed 80 accident benefit claims, ensuring timely settlements for clients.
- Contributed to overall department success by consistently meeting or exceeding established performance metrics and goals.
- Collaborated with adjusters and investigators to gather accurate information for claim assessments.
- Ensured accuracy of data entry by diligently reviewing and updating client records in company database system.
- Achieved positive outcomes for firm and clients by skillfully negotiating with opposing parties to reach mutually agreeable resolutions.
- Assisted clients in navigating complex world of insurance claims while providing empathetic support during difficult situations.
- Conducted thorough investigations of complex claims to ensure accurate evaluations and appropriate reimbursements.
Paralegal Intern
Beach And Starkie Associates
04.2021 - 06.2021
- Prepared 10 legal briefs
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Edited and proofread legal documents to verify accuracy.
- Conducted legal research by utilizing advanced search techniques and legal databases
- Acted as legal agent for counsel at courthouse
Education
Diploma - Paralegal Studies
Herzing College
Ottawa06.2021
Skills
- Effective communication
- Cost controls
- Conflict resolution techniques
- Legal Research
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Accident Benefits Administrator
MG Law
04.2022 - Current
Paralegal Intern
Beach And Starkie Associates
04.2021 - 06.2021
Diploma - Paralegal Studies
Herzing College
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