Isabelle Adalaide
Woodstock
Summary
Knowledgeable merchandiser with additional proven track record in retail management. Organizing and overseeing daily operations and ensured smooth functioning of store activities. Demonstrated leadership and customer service skills in fast-paced environments, fostering collaborative and productive teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Store Supervisor
Canadian Tire
11.2021 - Current
- Oversaw store operations, including opening and closing procedures, cash management, safety compliance, and theft prevention.
- Increased sales through effective merchandising, which included visually showcasing products that correlated with weekly promotions, impulse purchases, and seasonal relevance.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored staff scheduling to ensure optimal coverage during peak hours while adhering to labor cost guidelines set forth by corporate policies.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
Crew Leader
Pita Pit
05.2021 - 11.2021
- Developed strong communication skills while coordinating tasks with coworkers during busy periods for smooth operations flow.
- Trained new employees on company policies, operations, and improving overall team performance.
- Demonstrated leadership abilities by overseeing shifts as needed when the manager was unavailable.
- Prepared and presented food in compliance with health and safety guidelines.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Key Holder; responsible for opening or closing the store.
Education
High School Diploma -
College Avenue Secondary School
Woodstock, ONSkills
- Store Operations
- Visual & Retail Merchandising
- POS Systems
- Staff Management
- Project Management
- Conflict Resolution
- Promotions and Impulse
- Staff Training and Development
Certification
- First Aid Certified
- WHMIS Certified
- Trained on WAV and Electric Pallet Jacks
- Infection Prevention Trained
- Chemical Handling Certified
First Aid Certification
Certified in Standard First Aid & CPR with AED Awareness
Issued by Workplace Medical Corp. 09/10/2024.
Valid until 09/10/2027.
Timeline
Retail Store Supervisor
Canadian Tire
11.2021 - Current
Crew Leader
Pita Pit
05.2021 - 11.2021
High School Diploma -
College Avenue Secondary School
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